Chapter Lead, Data Analytics - Sydney, Australia - Commonwealth Bank
Description
You are a curious and enthusiastic individual that loves data analytics, with a passion for people that matches your passion for numbers.
- We are a valuesdriven team of analytical techsperts, who believe in the power of proof, supporting growth and getting excited over data storytelling.
- Together we can harness the power of data, analytics and technology to identify solutions for our customers and communities to improve their financial wellbeing and really make a difference.
See yourself in our team
This role sits in the Insights Analytics Chapter Area and would focus on Insights, Next Best Conversations and Reporting in Consumer Finance Domain.
People leadership, building capability and development of Chapter members, and delivering work as a squad member (staying 'on the tools') would be key to the success of this role.
Please note this is a Senior Manager level role.
On a day to day basis, you'll:
- Deliver Crew / CoE outcomes within the squad they are assigned to.
- Facilitate the constructive resolution of conflicts which may arise both internally & externally to the Chapter.
- Provide people leadership and management including onboarding, hiring, skill building, career development, coaching, performance management and individual and team engagements for Chapter members, in line with guidance from the Chapter Area and / or Practice.
- Implements and supports consistent ways of working across the Chapter.
- Sets clear expectations on the guardrails and standards to be applied as defined by the Chapter Area and / or Practice.
- Contributes to the uplift of the Chapters maturity through SME knowledge and by driving and fostering collaboration across Chapter instances to create a culture of sharing, learning and problem solving
- Seeks data and feedback to inform metrics and leverages these to support continuous improvement efforts, in partnership with the Chapter Area Lead
- Participates and contributes to the Data Analytics Practice and / or Chapter including maintaining technical experience commensurate with their specific Chapter
We're interested in hearing from people who
- Are passionate about leading people to become the best they can be
- Have a background in Credit Card Analytics with strong business acumen
- Possess exceptional communication, stakeholder engagement and presentation skills
- Have the ability to understand corporate frameworks and a keen eye for deriving value from data
- Demonstrated Insights, Analytics or Data Science background
At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation Read more about our commitment to inclusion and diversity.
We have many flexible working options within our team so talk to us about which arrangements would work best for you.
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Advertising End Date: 12/03/2024
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