Technician- Field Service - Pooraka, Australia - Cummins
Description
Our culture believes in _POWERING YOUR POTENTIAL_
. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce.
We are seeking a
Field Service Technician to join our team based in
Pooraka (Adelaide). This role will focus on the diagnoses and completes repairs to engines at our customer's site.
In this role, you will make an impact in the following ways:
- Diagnoses and completes less complex repairs to engines at the customer's site.
- Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
- Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Identifies additional service opportunities with customer.
- Maintains service vehicle and tools for cleanliness and proper operation.
To be successful in this role you will need the following:
- Apprentice Trained Engine Technician (preferred)
- Vocational diploma from relevant technical institution
- Locally valid driving permit
- This position may require licensing for compliance with export controls or sanctions regulations.
- Significant field service work experience
- Expert level knowledge of and/or experience with engine products
- Customer service experience
- Experience providing technical advice and coaching to more junior technicians (preferred)
Job SERVICE
Primary Location Australia-South Australia-Adelaide-Australia, Pooraka, Adelaide BR 440
Job Type Shop
Recruitment Job Type Technician
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