Customer Service Representative - Toongabbie, Australia - Healthcare Professionals Group

Olivia Brown

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Olivia Brown

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Description

Benefits

  • Leading Pharmaceutical organisation with a large global presence
  • Recognised as an awardwinning employer of choice
  • Large campus with onsite gym, cafe, and parking
  • Employee recognition program
  • Supportive team, ongoing training, and development
  • Potential to go permanent after 12 month contract
- $70,000 - $75,000+ Super


About the company
Our client, a well renowned global pharmaceutical manufacturing company is responsible enhancing patient's lives, through supplying pharmaceutical medication. Located in Western Sydney 2146, the campus provides on-site car parking, an on-site gym and care. Join their dynamic and passionate team who boast a good company culture and high retention of staff.


About the opportunity

Duties

  • Build rapport with patients and stakeholders
  • Process credits and returns
  • Liaise with the order processing team and technical support team
  • Problem solve to ensure successful patient outcomes
  • Product knowledge
  • Reporting on fulfilment and stock availability for customers and commercial teams
  • Liaise with medical practitioners and other stakeholders responsible for patient care

Skills and Experience

  • Customer Service experience in Pharmaceutical/FMCG/Healthcare organisation
  • High emotional maturity, and ability to build trust and rapport with customers.
  • Pharmacy experience or Science Degree is desirable
  • ERP order processing experience is highly desirable
  • Strong attention to detail and multitasking ability
  • Clear and concise communication skills
  • Ability to problem solve
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How to Apply
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About us

Job details:


  • Location
  • Toongabbie
  • Salary
- $ $75000 per annum, Benefits: + Super

  • Job Type
  • Contract
  • Ref


  • BH4083

  • Contact
  • Kelly-Ann Kelly-Ann Turner
  • Contact
phone


  • Posted
- about 6 hours ago

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