Customer Service Representative - Toongabbie, Australia - Healthcare Professionals Group
Description
Benefits
- Leading Pharmaceutical organisation with a large global presence
- Recognised as an awardwinning employer of choice
- Large campus with onsite gym, cafe, and parking
- Employee recognition program
- Supportive team, ongoing training, and development
- Potential to go permanent after 12 month contract
About the company
Our client, a well renowned global pharmaceutical manufacturing company is responsible enhancing patient's lives, through supplying pharmaceutical medication. Located in Western Sydney 2146, the campus provides on-site car parking, an on-site gym and care. Join their dynamic and passionate team who boast a good company culture and high retention of staff.
About the opportunity
Duties
- Build rapport with patients and stakeholders
- Process credits and returns
- Liaise with the order processing team and technical support team
- Problem solve to ensure successful patient outcomes
- Product knowledge
- Reporting on fulfilment and stock availability for customers and commercial teams
- Liaise with medical practitioners and other stakeholders responsible for patient care
Skills and Experience
- Customer Service experience in Pharmaceutical/FMCG/Healthcare organisation
- High emotional maturity, and ability to build trust and rapport with customers.
- Pharmacy experience or Science Degree is desirable
- ERP order processing experience is highly desirable
- Strong attention to detail and multitasking ability
- Clear and concise communication skills
- Ability to problem solve
How to Apply
***
About us
Job details:
- Location
- Toongabbie
- Salary
- Job Type
- Contract
- Ref
- BH4083
- Contact
- Kelly-Ann Kelly-Ann Turner
- Contact
- Posted
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