Product Specialist - Brisbane, Australia - Thermo Fisher Scientific

Thermo Fisher Scientific

Verified Company

Brisbane, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job Title:
Product Specialist, Clinical, Industry & Pharmaceutical Microbiology Qld & NT

Reports to:
Commercial Leader, Microbiology

Group / Division:
Thermo Fisher Scientific ANZ

Career Band: 06

Job Code:
SLS.TSSS.P06

Position Location:
Brisbane, Number of
Direct Reports: 0

Position Summary:

Key Responsibilities:

_ Sales Execution_

Achieve monthly, quarterly and annual targets
Provide an accurate sales forecast for the Clinical, Industry & Pharma Microbiology business areas
Craft and implement effective business territory plans
Use data analysis tools to optimise sales and margin metrics for key customer accounts
Ensure feedback including win/loss reasons, competitor intelligence and market knowledge is provided to the Product Management and broader sales teams
Understand the broader business areas and generate leads, driving a whole of business approach

_ Product Specialist Expertise_

Understand the regulatory environment these products and customers work within
Assist Product Management team to ensure inventory and product forecasting targets are met and customer/marketing expectations are achieved.
Conduct product demonstrations, seminars and participate in customer engagement activities as the need arises to support the growth strategy
Work with Technical and Service teams to resolve customer technical issues to high customer satisfaction
Attend training events as the need arises to ensure skills are maintained uptodate and relevant for maximum benefit to the customer
Attend relevant industry scientific meetings and conferences

**_
Pipeline and Opportunity Management_**- Maintain an accurate opportunity funnel for all assigned product, including closure dates and completed sales process (customer engagement, next steps, competition etc)

Maintain a forecast for the assigned product lines to an accuracy of +/ 10% on a monthly basis,

Frequent Contacts:

Internal - Senior Management - Sales Managers - Product Managers - Technical Support Specialists - Product Specialists - Service teams - Account Managers - Customer Service - Purchasing and Supply Chain - Finance

External - Customers - Key Opinion Leaders - Professional Groups and industry Bodies - Trade Show/conference attendees

Minimum Requirements/Qualifications:

- proven experience in a Microbiology laboratory or commercial Microbiology experience in a clinical, industrial or pharmaceutical setting.

Previous experience selling Microbiology reagents and consumables is highly regarded
Technical understanding of markets, particularly within food, dairy, beverage and pharmaceutical laboratories
Strong understanding of the Sales process with consistent record to achieve results
Experience working with Microsoft Office Suite and CRM system

Skills & Attributes

Highly motivated and resourceful individual who is driven by results
Ability to work autonomously and to position creative solutions
History of outstanding customer follow up is critical
A solutionfocused individual able to prioritise time and effort to deliver beyond customer expectations
An ability to think strategically and transform strategy into implemented tasks
Excellent numeracy, literacy and verbal communication skills with a fastidious attention to detail
Strong organisational skills with an ability to prioritise based on key result areas, to manage time effectively and meet agreed deadlines
An initiative taker who has a hardworking, energetic and positive demeanor

Other Job Requirements:

Adhere to OHS policies and procedures and ensure a safe and balanced workplace environment
As this position requires time on the road, a current driving license is a prerequisite
The role covers regional customers; therefore regular travel is required (Approx. 30%)
An ability to travel to attend training sessions/conferences/occasional activities is vital.