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    Australia Operations Lead - Sydney, Australia - EBR

    EBR
    EBR Sydney, Australia

    1 day ago

    Default job background
    Full time
    Description

    Role: Australia Operations Lead

    This is a fascinating opportunity for you to reach a new height in your career. This position is ideal for ambitious leader who strives for greatness and has a determination to prove themselves on a global scale.

    Our client is a successful company in the digital telecommunication industry. Founded and grounded in Singapore, they are passionate about offering the digital consumers more user-friendly mobile experiences and making a difference in the global telco industry. As the Australia Operations Lead, you will be working on significant projects across different teams.

    Ideally, we are looking for

    • Extraordinary analytical skills
    • Great attention to details
    • An effective, decisive and responsible team player
    • A strategist and planner with the confidence to challenge the status quo to redefine better work processes

    Your responsibilities include

    ● Planning and taking actions to boost profitability and also productivity throughout operations, billing, and customer services.

    ● Delivering customer success using a scientific and metrics-based approach measured through NPS program

    ● Directing a team at management level

    ● Developing the operations team and implementing workflow optimising management strategies to obtain fast order processing, accurate inventory control,
    cost-efficient shipping and effective processing of returns

    ● Taking advantage of technology offerings to achieve more efficient reporting and tracking capabilities and substantial ROI

    ● Effectively and frequently contact with executive team and cross functional heads of department to ensure that the operational priorities are aligned with company direction

    ● Efficiently teaming up with procurement manager, inventory personnel, and logistics manager
    to ensure proper inventory levels

    ● Constantly coaching and empowering all team members

    ● Managing departmental budget

    ● Prioritizing projects by importance and highest ROI

    Don't let this amazing working opportunity slips away, if you are uncertain that you are a great fit for this role, apply anyway

    Our agency guarantees that all applications made to our advertised positions are 100% confidential and all candidates are met with before submitting details to any of our client base. Applicant resumes will not be passed onto a 3rd party without your prior consent.

    .

    This advert was posted by CRIS.

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