Case Manager - Brisbane, Australia - HOBAN Recruitment

HOBAN Recruitment

Verified Company

Brisbane, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Join forces with a prestigious Federal Government Agency as they seek accomplished Case Managers to tackle critical challenges head-on.

Are you a proactive problem-solver with a burning desire to make a meaningful difference? This is your chance to showcase your leadership skills and contribute to resolving complex issues that impact countless lives.

Don't miss out on this exceptional opportunity

Located in Brisbane CBD, QLD
Up to 12month casual assignment, with the possibility of an extension, pending business requirements.
APS6 Equivalent $60 + per hour + Superannuation

About the role

The position is a team leadership position and will have delegated authority and responsibility to resolve issues and risks across a range of activities.

The role is required to provide leadership, control, planning, resource management, performance management and decision making for the Team Membership within the work area.

Responsibilities may include but are not limited to:

Maintaining a considerable level of contact with internal and external stakeholders, providing detailed technical, professional, policy, operational support and advice in relation to complex, difficult or sensitive issues.
Undertaking end to end case management activities, with appropriate line manager input and oversight.
Undertaking case management of complex AAT matters, undertaking analysis and developing options for early resolution.
Obtaining necessary information and advice for the effective resolution of AAT matters.
Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
Preparing documents detailing resolution options and outcomes at Case Management meetings.
Assessing and responding in priority and risk matters, including risk that impact the participant, Scheme sustainability.
Preparing and building participant plans to reflect funded supports.

About you

Individual Case Management of matters involving risk and vulnerable participants.
Experience interpreting information and legislation to reach an agreed resolution.
Knowledge of the NDIS and supports for people with disability.
The ability to engage easily with a diverse range of people.
Ability to achieve individual and team goals and targetsDecision making skills and the ability to justify decision based on evidence.
Must be an
Australian Citizen:
Able to pass national police check and working with children check
Excellent customer service skills, working closely with many families, participants, court, internal and external stakeholders.
12 years of leadership experience as a minimum is required.