Customer Service Officer - Melbourne, Australia - Bullivants

Bullivants

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Location:
Melbourne Metro - VIC

Work Type:
Permanent - Full Time
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Join an iconic Wesfarmers business, Australian leaders in industrial supplies:

Be part of a friendly team, permanent full-time role located in Braeside VIC:

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Outstanding employee benefits, with ongoing training and career development
We have an exciting opportunity for a Customer Service Officer to join our friendly team in Melbourne, providing exceptional service to our clients

OUR STORY

Bullivants is a part of the Wesfarmers group of companies and operates as a separate business under the Industrial Specialists Division.

The support provided by the group strengthens Bullivants ability to provide industry leading service and solutions to our customers.

Our nation-wide capabilities include rigging, lifting, testing, recovery, restraint, inspection, and height safety.

Our people, products, services, facilities, and systems are uniquely focused on providing expert safety and load management solutions for our customers.

We have built our business by working with our customers and developing our range of products and services around their requirements.

YOUR OPPORTUNITY

Due to exciting business growth, we have created a new role for an experienced
Customer Service Officer to join our
Braeside VIC team Whilst focusing on delivering exceptional service to our customers and the market, this role will see you responding to inbound sales calls and counter sales requirements to meet internal and external customer needs in the pursuit of effective customer service.

Your key responsibilities include, but not limited to:

Build engaging relationships with our customers at every interaction
Process customer orders, filing and manage the endtoend customer interaction
Work with internal and external stakeholders to guarantee customer satisfaction
Providing productbased information and crossselling products where required

To be successful, you will have:

Outstanding oral and written communication with a proactive approach
Comprehensive computer experience specifically Microsoft Suite (Excel and Word a must)
Attention to detail with the ability to multitask and focus on completion of allocated tasks
Strong time management skills, with a solutions focused approach to problem solving
Experience with industrial products such as lifting and rigging, trade products is preferred
An active focus and promoting of all things safety within the branch and store

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CULTURE & BENEFITS
A career with Bullivants will offer you rewarding experiences and opportunities for growth and development.

We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including: