Technical Support Specialist - Mulgrave, Australia - HOBAN Recruitment

HOBAN Recruitment

Verified Company

Mulgrave, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Key Responsibilities:

Provide technical support and assistance to users in Thai, Vietnamese, Chinese, Japanese, or English, depending on language proficiency.
Troubleshoot and resolve technical issues related to MDM (Mobile Device Management) technologies, including VMware AirWatch and Microsoft Intune.
Assist with the configuration, deployment, and maintenance of MDM solutions to manage mobile devices efficiently.
Collaborate with crossfunctional teams to escalate and resolve complex technical issues.

Qualifications:

Diploma or Bachelor's degree in IT, Computer Applications, or a related field.
Proven experience in technical support, with a focus on MDM technologies such as VMware AirWatch and Microsoft Intune.
Strong communication skills in Thai, Vietnamese, Chinese, Japanese, or English, both verbal and written.
Ability to troubleshoot technical issues independently and provide effective solutions.

Preferred Qualifications:

Experience working with Mobile Device Management (MDM) solutions, including VMware AirWatch and Microsoft Intune.

Benefits:

Competitive salary package with performancebased incentives.
Opportunities for professional growth and career advancement.
Dynamic and multicultural work environment.

If you have a strong technical background, proficiency in Thai, Vietnamese, Chinese, Japanese, or English, and experience with MDM technologies, we want to hear from you Submit your resume and cover letter highlighting your relevant experience and language proficiency.