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    Customer Service - New South Wales, Australia - DCL Recruitment

    DCL Recruitment
    DCL Recruitment New South Wales, Australia

    4 days ago

    Default job background
    Full time
    Description

    Customer Service / Sales Administration

    **SUCCESSFULLY FILLED**

    Build and Maintain Relationships

    Our Client is an Australian leader in their field and are going through an exciting growth phase

    The role being broad in its responsibilities can offer you the ability to grow your career and offer you challenges with cross business visibility with the opportunity to work closely and form relationships with internal colleagues and external clients.
    The span of this role is perfect for those of you with a drive to succeed and will offer you the ability to put your stamp on this positon and the ability to move opportunities and projects forward with independence and autonomy in this growing company.

    Responsibilities
    You will be processing customer orders, preparing correspondence, fulfilling customer needs to ensure quality and customer satisfaction standards are met.


    • Process orders and monitor their progress & keep target customers well informed

    • On going customer relationship management via phone & email

    • Work closely with Sales, Production and Warehouse teams regarding pricing, stock availability and order status

    • Monthly reporting on activities and metrics

    • Maintain customer information & commercial debtor responsibilities

    Skills Experience

    • Good planning and coordination skills

    • Excellent communication both verbal and written

    • Attention to detail with high degree of accuracy

    • Strong relationship and collaboration skills

    • Good problem solving skills

    • Self Motivated with a 'Can do' attitude

    • Team player

    • Experience processing orders within an ERP systems such as PRONTO or SAP would be desirable

    Desirable: Degree in Science or Chemistry or even Engineering would be highly regarded

    Previous experience working in a customer service role where you have been working closely with transport and logistics would be desirable.

    For candidates looking to broaden their career options this position offers great exposure to other areas within the organisation.

    BROOKVALE LOCATION
    Onsite parking and close to public transport
    Good Annual Salary

    If you feel you have the skills and drive to succeed in this role please send your resume to or if you would like more information please call Helen on

    Register your interest online
    OR
    Call DCL Recruitment on

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