Customer Service Representative - Parramatta, Australia - Kennedy Reid
Description
Immediate start - Temp to perm opportunity- National company with Family owned values
The Company
Our client are a nation wide reputable Fast Moving Consumer Goods (FMCG) company, that supply products to large renowned supermarkets.
Their head office based close to Blacktown is seeking an experienced Customer Service Representative to join their customer service team on a full time basis.
What's in it for you?
This is a great opportunity to join a fantastic working environment with a supportive culture.
Our client offers a lot of progression and growth within the company, along with stability, as most staff are long tenured.
This environment encourages growth within the business. With a onsite gym, access to wholesaller discouunts and free parking on site.The Role
As a Customer Service Representative your duties will include but not be limited to:
- Inbound and Outbound calls from clients and customers
- High volume, accurate order processing
- Handling Complaints, incorrect orders/Delivery delays etc
- Providing exceptional customer service in order to reach resolutions
- Administration and data entry as required
Location:Blacktown location - parking available on-site
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Salary:$ per hour + superannuation
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Hours:Monday to Friday between 7:00am and 4:00pm
You
In order to be considered for this role, you must have the following:
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Previous call centre experience:
- Excellent communication skills & immaculate presentation
- Must have very strong typing skills
- A strong attention to detail
- Ability to work under pressure
- Confident in and
extremely fast paced environment
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