Patient Enquiry Officer - Liverpool, Australia - South Western Sydney Local Health District

South Western Sydney Local Health District

Verified Company

Liverpool, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Employment Type:
Permanent Full Time 38 hours per week

Location:
Liverpool Hospital

Position Classification:
Administration Officer Level 2

Remuneration:
$58, $60,430.61 per annum

Requisition ID:
REQ398799

Application Close Date: 21/05/2023

Interview Date Range: 24/05/ /05/2023

About the Opportunity:

Liverpool Hospital is currently seeking a highly motivated and dedicated Administration Officer Level 2 to join our dynamic team as a Patient Enquiry Officer.

In this role, you will be responsible for delivering exceptional customer service to staff, visitors, and the general public.

You will also provide administrative support services to our team, enabling them to achieve their objectives efficiently and effectively.

What You'll be Doing:

To provide a high standard of customer service to clients, visitors and the general public seeking directions and information.

This position will provide a range of administrative support services to enable the whole team to achieve their objectives in a timely, reliable, patient focused and effective manner.

Where You'll Be Working:

Liverpool Hospital, founded in 1813, is the major health service for south-western Sydney, providing services to the local government area of Liverpool City Council as well as district services to residents and visitors in the area.

It also provides a range of state-wide services in areas such as critical care and trauma, neonatal intensive care and brain injury rehabilitation.

The Hospital provides a health service of international standing, with 23 operating theatres, capacity for 877 beds, diagnostic and imaging services, emergency and trauma care, maternity, paediatric, cancer care, mental health, ambulatory care, allied health and medical and surgical services from birth to aged care.

Liverpool Hospital is currently undergoing a major redevelopment.

The $790 million Liverpool Health and Academic Precinct (LHAP) project will provide enhanced facilities and an increased capacity to meet future significant population growth for South Western Sydney.

Liverpool Hospital is a principal referral and teaching Hospital of the University of NSW and the Western Sydney University and also welcome students from over 20 universities and colleges.

Located in the heart of Liverpool City, the hospital is close to public transport, shopping centres and eateries.

How to Apply
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.

Experience in frontline customer service preferably in a hospital or medical environment with the ability to deal effectively with the general public.
Demonstrated excellent verbal and written communication skills.
Demonstrated ability to work independently and as part of a multipledisciplinary team.
Present self in a professional and confident manner.
Strong organizational and computer skills using MS Office, primarily Excel formatting.
Ability to work a 7 day rotating roster including weekends and public holidays
Consistently demonstrates behaviors that reinforce the CORE Values of our organization; Collaboration, Openness, Respect and Empowerment.

Need more information?

Additional Information

Stepping Up - Close the Gap

Workplace Giving Program

South Western Sydney Local Health District employees also have the opportunity to make a difference to help those less fortunate.

Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing.

Transforming Your Experience

Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services.

Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential.

SWSLHD upholds the CORE Values - Collaboration, Openness, Respect and Empowerment.

To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don't just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of_ _ Aboriginal and/or Torres Strait Islander_ _background, people with a disability and people from the _L_G_B_T_Q_I_+_ community to apply._
All NSW Health workers are required to have completed a primary course of a COVID19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate certifying the worke