Qsr Manager - Central Coast, Australia - HammondCare

HammondCare

Verified Company

Central Coast, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About us
HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need.

As one of Australia's most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs.

HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons' mental health.

About the role

As part of the Quality, Safety and Risk (QSR) team the role of Quality Safety and Risk Manager works to ensure that HammondCare services have a focus on the quality delivery of care and services and consistently striving for the improvement of care, service and staff safety.

Managers in the QSR team work closely with our services to ensure they are aligned with HammondCare's philosophy, models of care and support the achievement of the service's goals and aims.

The QSR Manager provides leadership for the support for the core business and the service delivery of the organisation.

This role supports our HammondCare at Home service across the Central Coast, which provides a relationship-based approach to home care to allow older people to live at home independently as long as possible.

_ This is a 6 month contract with flexibility of either 4 or 5 days per week. This role is predominately working from home with the requirement to travel to our office at Tuggerah from time to time. Ideally the incumbent will reside on the Central Coast however this is not mandatory. _

Key Responsibilities include

Supporting our services in understanding the effectiveness of the operations of their services, alignment with the Mission and Mission in Action and the ongoing trends
Maintaining relationships with the services that encourage service management and staff to escalate concerns and a willingness to work with QSR on innovation and improvement
Maintaining a customer focus approach and engage stakeholders at every level, ensuring their understanding and support for the organisation's ongoing commitment to quality improvement
Undertaking investigation, reviews and audits as scheduled or triggered by changes in service delivery or as requested by the Quality, Safety and Risk Manager
Monitoring and analysing data in relation to incidents, feedback and quality activities to support services to make information decisions and have an understanding of the trends occurring within their service
Escalating concerns or sentinel events to the Quality, Safety and Risk Head of Region
Supporting and assisting services to identify and implement quality improvement projects based on feedback and audit results
Supporting services in meeting the requirements of any external regulatory reviews or other external visits and provide onsite support during these events

About You

Commitment to engage and align with HammondCare's Christian Mission, Motivation and Mission in Action
At least 2 year's demonstrated experience as a Registered Nurse in the Aged Care sector
Current AHPRA registration
Experience and knowledge of Health and/or Residential Aged Care, continuous improvement, quality management and accreditation standards and processes
Strong interpersonal, communication & written skills
Strong administrative and computer skills
Ability to work autonomously and achieve results

Benefits
We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

Fitness Passports; Full facility access can include gyms, group classes and pools for yourself and your family.
Discounts across a range of household names such as JB HI
FI
Option to purchase up to 2 weeks additional annual leave
14 weeks Paid Parental Leave
Learning and development opportunities

To Apply
**Pre

Employment Checks*
All shortlisted applicants for these positions will be asked to consent to a criminal record check and reference and must be willing to obtain a COVID19 and influenza vaccination._
HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves._