Front Office Consultant, Regional Business - Sydney, Australia - Adenza

Description

Division Overview
Customer Services is an integral part of Adenza's growth and success.

This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention.

Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.

Team and Role Overview

We are looking for a Post-Sales Technical Consultant with relevant work experience in the capital markets or at a financial software company.

The team is comprised of functional and technical experts covering the front, middle and back offices, who are focused on providing expert customer delivery to our major clients in the wider APAC region.

Responsibilities:

Work directly with customers to gather, scope, and understand business requirements, and influence them towards Adenza's best practice solutions.

Work hands-on to design, configure and test the system to ensure that it meets the business requirements wherever there is a deviation from Adenza's out-of-the-box solution.

Follow up with the Client's end-users to validate the solution delivered, achieve signoff, and continue to support various phases such as SIT, UAT, Migration activities and move the system toward go-live.

Identify and raise approved core product gaps and follow up through Adenza's internal process until delivery.

During the development of enhancements, you will work with the Product team or Project technical team to iteratively test enhancements to ensure they will meet business requirements.

You will assist in deployment and validation by the Client.
Responsible for training users on basic use of the system, new functionality.
Skills And Requirements

Experience working with a software vendor in a Business Analysis role or as a functional front-office user ideally within the capital markets industry.

Expertise in the support and/or implementation of

Front Office Requirements:

detailed hands‐on knowledge about industry-standard front office standards for market data management (bootstrapping algorithm), trade capture, pricing (Black‐Scholes, Cox‐Ross), and risk (Monte Carlo, VAR).

Experience writing functional and business specifications with the ability to map conceptual financial and business elements to practical system capabilities.

Willingness and ability to travel frequently (up to 75%), as required.
experience in Trader P&L, P&L breakdown, and Cash management/FWD ladder analysis is highly desirable.
More About Us


Our Office:

Adenza Sydney is located on the 20th floor of the Australian Square, in the central business district of Sydney.

The building is located opposite Wynyard Station, in between Town Hall and Circular Quay station, with Circular Quay ferry terminal just a few minutes' walk away.

Nearby gyms pump iron, upscale bars and stylish retail provide added energy. Then just a short stroll away, the Domain, Opera House and Hyde Park provide soothing outdoor escapes.


Why Apply:

Adenza's mission to pioneer innovative technology offering efficient, accessible, and transparent, fully integrated solutions is only achievable due to our outstanding workforce.

The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Adenza's employees exceptional.

At Adenza, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology.

As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is.

Are you self-driven, innovative, execution-focused, and customer-centric? If yes, we want to invest in you.

Adenza is an equal opportunity employer (EOE).

We are dedicated to building and supporting a culture of diverse perspectives and talents as well as inclusivity to support individual growth and superior business results.

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About Adenza

Adenza provides customers with end-to-end trading, treasury, risk management, and regulatory compliance platforms which can be delivered on-premise or on-cloud.

We enable the world's largest financial institutions to consolidate and streamline their operations with front-to-back solutions integrated with data management and reporting.

We give them a single source of truth across the business.

With headquarters in London and New York, Adenza has more than 60,000 users across global, central, and regional banks, broker-dealers, insurers, asset managers, pension funds, hedge funds, stock exchanges and clearing houses, securities services providers, and corporates.

Department
Customer Delivery
Employment Type
Permanent - Full Time
Location
Sydney
Workplace type
Hybrid