CRM and Email Marketing Manager - Circular Quay, Australia - NSW Government -Sydney Opera House

NSW Government -Sydney Opera House

Verified Company

Circular Quay, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job Status:
Full Time, Ongoing

Salary:
Base salary of $108,455 per annum, plus 10.5% superannuation contributions

Position No:
SOH2176

Applications Close:
Sunday 4th June 2023, 11:59pm

Technical Enquiries:
Jobs NSW Helpdesk on

An organisation where diversity of thought & experience is valued, supported & respected.

THE HOUSE

At the Sydney Opera House you will be surrounded by supportive and hardworking teams who are filled with passion and creativity.

You will be inspired to create value in everything you do and will be provided with opportunities to grow and achieve while making a positive contribution to our community.

Our vision for diversity, inclusion and belonging (DI&B) is that the Sydney Opera House - who we are and everything we do - reflects and respects the diversity of the community.

Our DI&B Strategy sets out the change we are driving in the lead up to our 50th anniversary in 2023.

These commitments work hand in hand with the commitments in our longstanding Reconciliation, Accessibility and Environmental Action Plans.

For more information about the Sydney Opera House please refer to our website.

YOUR NEW ROLE

To be successful in this role you will be comfortable with handling large volumes of campaigns and activity with previous experience using enterprise level CRM and digital campaign management platforms such as Salesforce, Adobe Campaign, or Marketo, and have experience developing customer lifecycle maps and programs.

Further detailed information about the role and its requirements can be obtained from the role description.

ARE YOU THE ONE?

We are looking for someone with:

Deep understanding of CRM, personalisation and customer journeys and extensive experience in analysing and mapping customer lifecycles.
Experience working with automated campaign management platforms like to ExactTarget, Responsys, Adobe Campaign, Sitecore or Marketo.
A passion for creative development with sound experience in creative execution.
Experience leading datadriven campaigns including data analysis.
Strong project management skills ability to manage multiple projects with conflicting deadlines, work under pressure and maintain professionalism.
Advanced skill and experience across analytics platforms such as Google Analytics or Adobe Analytics and the ability to translate data in to actionable insight.
Exceptional written skills and proven abilities in developing, sourcing and editing content.
Excellent leadership communication, interpersonal, organisational and relationship management skills.

BENEFITS & CULTURE

Being Australia's premier cultural institution, tourism destination & a celebrated community meeting place, we are committed to fostering an inclusive and dynamic working environment for all our staff.

With values of
Safety, Creativity, Excellence, Collaboration & Accountability your professional life is provided with every opportunity to succeed and develop in your chosen profession.

Working with the Sydney Opera House gives you access to a great range of benefits including:

Flexible working arrangements
5 weeks annual leave
Access to a range of internal and external professional development programs and staff engagement initiatives
Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (aka 'SEALs') and more.
Fitness Passport & complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives
Working for an organisation with a 5 Star Green Star Performance Rating from the Green Building Council of Australia (GBCA)
Working for an organisation who has committed to the United Nations Sustainable Development Goals
And many more

SOUND LIKE YOU? APPLY

Up to date resume of no more than five pages
Address their suitability in a cover letter of no more than one page
Describe your experience in leading customer lifecycle campaigns for an organization with commercial drivers.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

Applications will not be accepted from recruitment agencies.