User Experience Designer - Melbourne, Australia - Bupa
Description
Posted 20/02/2024
Job Number 29546
Work type Independent Contractor - Full Time
Posting End Date 27/02/2024
Help transform the health of millions of people
If you're into solving complex problems, creating seamless and personalised customer journeys, and are passionate about health, we'd love to hear from you You could be part of the team working to transform the health of Bupa customers.
What's your role?
Reporting to the Lead Experience Designer, the User Experience Designer is responsible for designing compelling digital experiences and interactions for our customers, aligning design consistency and quality across Bupa Health Insurance's digital channel, and driving a culture of continuous improvement in the UX team.
What will your day look like?
- Ensure all design is accurate and in line with Bupa design guidelines.
- Coach other team members on the endtoend experience design process and provide constructive feedback where required.
- Validate and translate concepts into beautiful digital experiences in close collaboration with UX Researchers, Designers, Writers, Product Owners, Business Analysts, Engineering and other experts across the business.
As a User Experience Designer within the Digital Health Insurance team, you'll help shape the next chapter in how our customers interact digitally with Bupa to provide them healthier, happier lives.
What will you bring?
- 3+ years of web and native (iOS/Android) platform digital design (essential)
- A firm grasp of accessibility, responsive design, native standards, common UI patterns and usability best practices
- Knowledge of design thinking methodologies, including Ethnography research method, workshop facilitation and various ideations methodologies.
- Experienced in user testing remote or online, range of UX research methods, including prototype testing, concept testing, contextual inquiry, surveys, competitor analysis, IA, and sitemaps.
- Excellent written and verbal communication skills and ability to clearly articulate complex information and ideas briefly and concisely for a broad audience of stakeholders
- Expert knowledge of modern design tools (Figma, Framer, Protopie, After Effects, Lottie), how to work with complex component libraries and the willingness to adopt new tools as needed
- Demonstrated customercentric mindset; building a user experience with the customer in mind at every step of the journey
What's in it for you?
As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you'll be challenged and encouraged to innovate.
Other benefits include discounts on health insurance, as well as access to our new global wellbeing program, Viva. Viva has been designed to help you to live a healthy and happy life.
It encompasses a comprehensive health and wellbeing program which includes access to health insurance benefits that will assist with covering the cost of medical treatment, information and education sessions, and preventative healthcare screening such as annual health assessments and skin checks.
You will also be eligible to access various discounted products and services through our VIVA wellbeing partnershipsMore jobs from Bupa
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