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Stockperson, Sydney Brand Centre - Adidas
Description
Stockroom Specialist - Back Of House, Sydney Brand Centre (Full Time)
Purpose & Overall Relevance for the Organisation:
The Stock Room Specialist – Back Of House, Sydney Brand Centre supports the Assistant Store Manager – Back Of House in all Stockroom Operational needs and delivers a Premium Stockroom Model for our Store Team. A Halo store is the pinnacle of the adidas Retail experience for adidas consumers as it relates to sales & customer service, people, training & product knowledge, operations, visual merchandising & activation.
Supports the day-to-day Brand Centre Stockroom Operations with Logistics, Inventory Management, and Stock to Floor Service for products to provide a premium in-store consumer experience.
Supports store management team by providing feedback on the required resources within the store to achieve all Stockroom Operational needs and to deliver and maintain a Premium Stockroom Model.
Represents the adidas brand/company brands and products in an inspiring and impactful way. Amplifies the brand with every decision and every action.
Drives and ensures compliance with Global Retail operational directives, processes, policies and standards within the store back of house, proposing ideas and solutions to build a world-class Brand Flagship Store.
Key Responsibilities:
Commercial Success:
Supports leadership team to achieve sales, membership, expenditure, and profit targets.
Demonstrates accountability for store performance by maximizing the allocation of resources and executes processes to drive profitability and efficiency.
Seeks opportunities to build relationships and partner with other entities to enhance the exposure of the business to positively impact the net sales and brand equity within the marketplace.
Operations:
Works in collaboration with the Assistant Store Manager – Back Of House to secure a Back Of House that is compliant with business Occupational Health & Safety requirements and ensures that all incidents are reported through the Incident Reporting tool.
Facilitates and maintains the Back Of House space for the business focus on Omnichannel Services such as Click & Collect and Ship from Store, maximizing efficiencies, productivity, and service.
Ownership and maintenance of a stock room layout that reflects best practices and inventory performance (best sellers/black holes).
Liaises with Assistant Store Manager – Back Of House and Assistant Store Manager - Operations to communicate inventory needs and provide consistent feedback.
Supports and coordinates the receiving process for deliveries, collaborating with Assistant Store Manager – Back Of House and Assistant Store Manager - Operations to maximize resources appropriately for efficient receipt.
Processes deliveries quickly and accurately, adhering to stock protection procedures.
Prepares merchandise for replenishment to ensure the store's entire product offer is available on the shop floor.
Ensures adequate supplies to create an effective stockroom environment and continually maintains this (including all merchandise) within and around the vicinity.
Supports in the completion of the HR processes for onboarding and offboarding Back Of House employees of the store, while ensuring all HR policies and procedures are adhered to.
Raises any maintenance requests for the Back Of House with the Assistant Store Manager – Back Of House and Assistant Store Manager - Operations to secure timely completion by external suppliers and store development team.
Inventory:
Sustains integrity of inventory within the store through undertaking weekly inventory cycle counts, efficiently and accurately reporting and adjusting inventory variances within aLS, and achieves shrinkage targets of <1% within bi-annual stocktakes.
Scores within the range of 90% - % on the internal Profit Protection audit checklist undertaken by the Manager, Internal Control & Profit Protection.
Undertakes monthly House of Retail Level Up checklist and operates the Back Of House at a consistent "Great" level twelve months per year.
Accurately and efficiently closes out all end-PLC (Product Life Cycle) products at REDs (Retail Exit Date) as communicated by Retail Merchandising to designated Factory Outlet stores within Australia.
Transfers accurately and efficiently to other Concept Stores within Australia according to requirements as communicated by Retail Merchandising.
People:
Supports a culture of inclusion and positivity through open feedback and living the adidas values within the Back Of House team.
Provides support to the Assistant Store Manager – Back Of House on the HR planning, recruitment, on-boarding, training, and development initiatives while ensuring all HR policies and procedures are adhered to.
Manages the performance of Back Of House team members with behavioural challenges in an efficient timeframe through collaboration with appropriate Human Resources stakeholders.
Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance.
Knowledge, Capabilities, and Experience:
English spoken and written (additional languages are a bonus).
Minimum 2 years of work experience in a customer - and commercial-focused (preferably branded) retail warehousing environment.
Leads from the front and demonstrates an inspirational attitude that contributes to a positive team environment.
Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
Ability to build and maintain effective working relationships with key/cross-functional stakeholders and team members along with willingness to set and maintain high standards of performance.
Excellent time management and problem-solving skills.
Technologically adept, with high proficiency with systems, and software packages including MS Excel.
Knowledge and understanding of store KPIs to make commercial decisions based on sound financial judgment.
Key Relationships:
• Sydney Brand Centre Management Team
• Assistant Store Manager – Back Of House
• Sydney Brand Centre Back Of House Team
Please note, applicants must have legal rights to work in Australia.