Client Support Supervisor - Sydney, Australia - Unisson Disability

Unisson Disability

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Client Support Supervisor - Unisson Works

Competitive salary + super + NFP Tax Benefits
Great opportunity to join a growing organisation dedicated to workplace training and development for people with a disability
Full Time role

WHO WE ARE:

Unisson Disability is a dynamic, values driven organisation that has been supporting people with a disability since 1924.

We are passionate and committed to creating possibilities for the people we support to live, grow & develop their own best life, while having fun, enjoying our job within a great company environment.

WHAT WE OFFER:

Salary Packaging Options
On Site Parking
Annual Leave Loading at 17.5%
WHEREFIT Subscription
Additional Wellbeing Leave and options to cash out Annual Leave
Employee Referral Program
Discounted Health Cover
Local Gym Membership
Free Flu Vaccinations
Birthday and Milestone Celebrations
Flexible Working Options
Emphasis on Individualised Training and Development
Access to professional counselling service for employees and their immediate family
Collaborative and positive working culture

WHAT'S THE ROLE ABOUT?

We are looking for an organised and motivated leader to join our organisation to deliver excellent services in our Supported Employment Enterprise, Unisson Works.

Unisson Works employs and supports people with a disability in our commercial business to provide quality products and services to our valued customers.

For Unisson Works it is equally important that we provide a quality product for our commercial customers and support people with an intellectual disability to develop new skills and a real sense of purpose through employment.

The Client Support Supervisor creates the conditions for employment that ensures we deliver a high-quality product for our customers.

The role creates these conditions with a focus on shaping the workplace as an environment where people are well supported, as well as have opportunities for vocational growth and diverse working conditions.

This role will also ensure the ongoing viability and success of the service by responding to changes in the funding landscape, as well as client and market demand.

You will require a strong background in a similar role, or with working as a leader in the disability sector, and be able to add value with your leadership skills, innovative thinking and collaborative approach to leading teams.

THE ROLE SPECIFIC RESPONSIBILITIES INCLUDE:

Develop operational plans with the Business Manager of Unisson Works to achieve service and financial objectives.
Provide day to day operational supervision and leadership of client services for Unisson Works,
Ensure work performance, practice and the delivery of services provide opportunities for skill building and growth for supported employees and is consistent with the NDIS guidelines and legislation as well as Unisson values, policies and procedure.
Monitor and maintain a high level of quality in our commercial products and services,
Identify and secure new business opportunities to expand Unisson Works, grow our customer base and diversify the range of commercial opportunities and contracts.
Build and maintain a strong network of community services and business, including channels for client growth.
Ensure robust systems and business processes are in place and followed, to increase operational quality, safety and efficiency.
Support the management of operations with the Business Manager including quotes, budget management, staff support and reporting and new client intake.

OUR IDEAL CANDIDATE:

Previous leadership experience
Minimum 25 years of experience in relevant field (Social Enterprise, Australian Disability Enterprise
ADE, or similar disability service)
Commitment to the values, vision and mission of the organisation including leadership and implementation
Sound knowledge of general business practice
Exceptional communication skills, verbal and written
Outstanding planning and organising skills demonstrating initiative when working without direct supervision
Excellent leadership skills with the ability to coach and develop these skills in others
Emotional intelligence, resilience and physical capacity to perform the work required
An understanding of an adherence to working within personal and professional boundaries in a multicultural environment
Initiative and selfmotivation
Personal and professional integrity
Sound understanding of the NDIS and funding mechanisms.

TO APPLY:

Please attach a cover letter and your updated resume.

Unisson Disability is a person-centred organisation. We believe that every person has a story. This applies not only to the people we support, but also to our approach to the people we employ.

With a continuous focus on team building, leadership coaching and ongoing training, we seek to create a working environment that's unified with our core purpose:
promoting everyone's ability to live