Reservations Officer - Perth, Australia - SeaLink Western Australia

SeaLink Western Australia

Verified Company

Perth, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Multiple Casual Positions are available

Join an award-winning tourism and transport company

Access to a range of employee benefits

Training and development opportunities

About the Role

SeaLink Rottnest Island/Captain Cook Cruises WA/Swan Valley Tours is looking for bright and energetic individuals with proven customer service and sales experience to join our Reservations Team.

We have multiple Casual positions available.

Some of the tasks that you will be responsible for include:

Process all reservations accurately and in a timely manner
Deliver consistent, warm, and friendly customer service
Manage checkin processes
Assist with the general daytoday operation of the reservations office, including preparation for upcoming cruise and ferry departures
Help customers with general tourism enquiries

About You
To be successful in this role you will need to be committed to providing excellent customer service in a tourism environment, as well as:

The ability to work in a fast-paced work setting
Ability to prioritise tasks
High degree of computer literacy and able to learn new systems quickly
Strong attention to detail
Enthusiastic, friendly, outgoing personality
Well presented, professional appearance
Show initiative and enjoy working as part of a small team.
Availability to work on a 7day roster, including weekends and Public Holidays
Available to work across multiple locations (Perth CBD and Fremantle)
Previous travel agent experience and/or fluency in a second language highly regarded.

How to Apply
We are requesting your resume and a cover letter explaining why you are the best person for this position.

Applications close Tuesday 2 April 2024

About Us

SeaLink WA is SeaLink Marine & Tourism company which is part of the Kelsian Group - Australia's largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, the USA, Singapore, London and the Channel Islands.

Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.