Patient Navigator - Camperdown, Australia - Chris O'Brien Lifehouse

Chris O'Brien Lifehouse
Chris O'Brien Lifehouse
Verified Company
Camperdown, Australia

2 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

_When it comes to cancer care, choose hope

_:

  • Chris O'Brien Lifehouse is an internationally recognised independent, notforprofit cancer hospital leading the way in delivering patientcentered cancer care. It is one of only two comprehensive cancer centers in Australia, characterised by a concentration of worldleading cancer expertise and services in one facility, as well as leadership in clinical care, research, worldleading Biomedical Innovation Hub, and education. The Chris O'Brien Lifehouse model of care is multidisciplinary, patientcentered, and researchbased, delivered through integrated and colocated services including Australia's largest You Can Centre for young people. We seek passionate, caring, and dedicated staff who align with our Founder's vision of creating a collaborative environment in which, respect, discovery, empowerment, and nurture, thrive in the interests of our patients._

We are seeking suitably experienced Medical Administration professionals to join our dynamic team on a fixed term (1 Year) full time basis.

The successful applicant will have superior interpersonal skills with a strong focus on customer service, demonstrated abilities to multitask and work in a very fast-paced environment with strong attention to detail.

Patient Navigators provide essential support to the multi-disciplinary team of Specialists, Registrars, Nurses, Radiation Therapists, who work together to provide the highest quality of compassionate, personalised care to our patients and their carers.


The key accountabilities will include:


  • Acting as the first point of contact for patients making appointments
  • Collecting patient information, maintaining patient privacy and accurate data entry
  • Typing specialist letters
  • General administration including document management
  • Liaising with Specialists, Registrars, Nurses, and peers, within multiple departments within the hospital
  • Completing tasks as allocated by Senior Patient Navigator and Team Leader
  • Minimum of two years demonstrated experience in a similar role
  • Exceptional phone manner, excellent time management skills and the ability to multi task
  • Ability to work autonomously and complete work within tight timeframes.
  • Superior customer service and exceptional communication skills with the ability to work as an effective team member with flexibility to respond to fluctuating work flows
  • Positive, enthusiastic and a genuine love of working in a fast paced environment whilst maintaining a high level of quality, compassion and professionalism
  • Proficient computer skills including, Outlook, Word and Excel
  • An understanding of Medicare and DVA
  • At Chris O'Brien Lifehouse, we are committed to providing a working environment where each individual is valued, respected, and supported to progress. Our priority is to ensure culture, policies, and processes are truly inclusive and that no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, gender, culture, disability, LGBTIQA+ identities, family and caring responsibilities, age, or religion. We encourage everyone who meets the selection criteria and shares Chris O'Brien Lifehouse values to apply_
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