Retail Customer Service Officer - Harvey, Australia - Australia Post

Australia Post
Australia Post
Verified Company
Harvey, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Job no:


Brand:
Australia Post


Categories:
Retail & Customer Service


Work type:
Casual Part Time


State:

WA

Location:
Harvey


We are Australia Post. You might think you know us, but we're transforming
When you join Australia Post, the chance to make an impact is yours. You'll join a welcoming bunch of people who care deeply about our purpose of connecting people. Every year, all over Australia, around one million customers walk into one of Australia Post's 4,400 Post Offices. It is our retail teams who make sure that every experience they have is a great one.


So, if you have not just a knack for great customer service, but a real passion for connecting with people from all walks of life, then you've come to the right place.


The Opportunity

Retail Customer Service Officer - Harvey

  • This is a causal position on offer
  • Monday-Friday | 8:45am 5:00pm
  • 6 weeks fulltime paid training
You will be working in a supportive environment with on-the-job training provided in the first 6 weeks.


What you will be doing:


  • Performing customer sales and service transactions with customers
  • Managing high value transactions accurately which includes handling and processing cash, cheques, credit cards and EFTPOS
  • Conducting and processing several identity services transactions, including Australian Passport Interview
  • Promoting our products and services through upselling and crossselling, merchandising and other promotional activities
  • Assisting customers with mail lodgements and associate costs
  • Building rewarding relationships with customers by understanding their needs
  • Assisting with administrative duties such as stocktaking and record maintenance

What we're looking for:


  • You enjoy working in a team environment
  • You have a background in customer service and/or cash handling
  • You can lift up to 16kg of mail repeatedly and able to stand up for most of your shift

Together, our differences make us stronger.
We are all ages, genders, and abilities, and we come from all walks of life.

As one of Australia's largest employers - with 35,000 employees and an extended workforce of more than 70,000 - we are laser focused on building a workforce that reflects the vibrant communities we serve.

And we know an inclusive workforce is better for business too.


Ready to take the next step in your career?

Advertised: 16 Jan 2023 W. Australia Standard Time

Applications close: 28 Feb 2023 W. Australia Standard Time
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