Performance and System Improvement Analyst - Burwood East, Australia - Country Fire Authority

Country Fire Authority

Verified Company

Burwood East, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded, community-based emergency services organisations.

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

CFA strives to be a values-based organisation and an organisation of choice for volunteers and employees, where people with a variety of skills, experiences and backgrounds all add value through the roles they perform.

About the Role:

The Service Delivery and Reporting team plays a crucial role in the organization by spearheading the development and implementation of key initiatives to support both operational and non-operational brigade response and performance improvement across the state.

They achieve this by gathering essential evidence that informs the current and future capabilities of CFA.

By utilizing performance and continuous improvement strategies, the team ensures that the organization remains well-equipped to support the communities it serves.

Key responsibilities:

Coordinate and provide guidance on data entry of incident reporting, data requests, FOI requests and the performance of routine data maintenance.
Coordinate program activity to ensure compliance to project guidelines and monitor and provide regular reports on project progress. Utilising appropriate project management control tools and mechanisms to ensure outcomes are achieved.
Provide support and guidance to the Performance and Systems Improvement Coordinators as required.
Actively identify emerging pressures and possible issues and identify continuous improvement solutions.
Develop and maintain document control and reporting procedures including providing guidance on reporting information to all users.
Liaise with senior management and other key stakeholders as appropriate (both internal and external) on policy and program development and implementation issues associated with Performance Improvement programs and initiatives.

About You:

Tertiary qualifications in data analytics, business and/or equivalent experience in data analytics or project management in a complex environment.
Demonstrated experience in, coordinating and delivering innovative projects and initiatives
Strong written and verbal communication skills, with the ability to work both autonomously and in a team environment.
Welldeveloped organisational skills, and demonstrated ability to set priorities, meet tight work demands and manage competing priorities
Strong interpersonal skills with demonstrated ability to influence, negotiate and engage with internal and external stakeholders
Cover letter
Resume

Pre-employment checks:

Can provide acceptable evidence that they meet full vaccination status (3 doses) or provide medical evidence confirming an exemption.
Successfully complete a National Police History Check and Working with Children Check

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.

First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

Applications close: 11:59pm 2nd July 2023