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Medical Receptionist - Sunshine Coast, Australia - Adecco

Adecco

Verified Company

Sunshine Coast, Australia

1 month ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Supportive Team Environment

Excellent Salary
Immediate Start Available.
Potential for Extension

As the first point of contact for patients you will be responsible for providing high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others.

This role offers a competitive hourly rate of $32.35, Monday to Friday work, and the opportunity to work with a leading company in the Medical industry.

If you're looking for a Receptionist role with for growth, keep reading.

Client Details
Our client is an Australian owned and operated business which provides patients with an alternative approach to integrative medicine. They offer a comprehensive approach to healthcare, incorporating various services to help patients achieve optimal health.

Description
As a Medical Receptionist, your Key Responsibilities will include:

Answering phones and phone enquiries
Booking appointments using designated platforms used within the clinic
Obtain appropriate details from new patients and advise them of the billing policy of the clinic
Invoice and receipt patient billing (Medicare & Private)
Prepare and balance daily banking, and file reports as appropriate
Recording patient payments in the clinic prepayment register and reconciling daily
Scan and assign documents to patient's file
Updating medical records and patient information
Correspond with referring doctors courteously and helpfully
Attend to account queries if possible or refer to Practice Manager if in doubt
Supporting the Practice Manager and doctors whilst working as part of a team
Liaise with external departments such as, but not limited to pathology, TGA, maintenance personnel and follow up on requirements from these departments according to clinic procedures
Attend to routine cleaning and stocking requirements and ensure all furniture and equipment is clean and tidy

Profile

Minimum 1 year medical reception experience
Demonstrated ability to provide high standard reception and administrative support
Excellent customer service and interpersonal skills, including the ability to communicate warmly and effectively with a variety of people
Ability to work independently with mínimal supervision, as well as within a broader team
Ability to work well in a busy environment managing multiple demands
Ability to maintain absolute confidentiality regarding patient and clinic information

Job Offer