Business Performance Specialist - Melbourne, Australia - Insurance Australia Group

Insurance Australia Group

Verified Company

Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

National, operating on Sydney time zone:

-
Full-time:

-
Business Performance, Motor Claims

READY FOR ANYTHING?
At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration.

We call it the IAG way, and it means we all share a 'ready for anything' mindset that sets the tone for positive actions and positive outcomes.

We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.

As the largest general insurance group in Australia and New Zealand, we own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI.

We are ready for anything.

The Role
We curently have an exciting ooportunity for a Business Performance Specialist to join our team.

Support Motor Claims, you will use your blend of communication, data & technical skills to alleviate technical debt, build robust solutions (Tableau & SQL), build models that facilitate scenario analysis, analyse performance and identify insights to support business decision making.

Key Responsibilities:

Analyse data in the context of the business environment to provide insight into and / or recommendations for key stakeholders
Automate and streamline reporting / analytical processes.
Provide technical expertise / support for peers with complicated SQL queries including tradeoffs between performance and readability / maintenance
Undertake ad hoc analysis and deep dives support business initiatives and understand underlying drivers of outcomes (e.g. cost)
Provide reports and insights that enable a clear, factbased view of 'performance' to inform motor Direct Claims and Insurance Supply Chain decisionmaking.
Build models (normally Excel) that facilitate scenario testing to support decisions related to business process reengineering
Measure and evaluate core operational data to identify process improvement opportunities and efficiencies to drive innovation in support of the financial year targets.

Skills & Experience
We understand that all the listed skills & experience may not be met. The strength and balance in each area will be evaluated as part of the recruitment process.

Strong capability and experience in SQL and data warehousing is mandatory
Experience in Tableau highly desirable, or a competitive tool such as Power BI.
Ability to interpret numerical data and clearly communicate the results and conclusions
Able to build and maintain collaborative working relationships with internal stakeholders and team members
Can work independently but thrives in an empowered team environment
Data solution design experience is highly regarded.
Experience in insurance, motor claims, is highly regarded

Let's Talk
IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance.

Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees.

More information on our Reconciliation Action Plan can be found on our company website.