Servicenow Product Owner - Canberra, Australia - Online 89

Online 89

Verified Company

Canberra, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Canberra

Contract to 31/12/2023 with 2×12 month month extensions available
Must hold a BASELINE clearance or have the abilty to obtain one
Anticipated start date 18/5/2023

Role Description

A ServiceNow product Owner will be responsible for the fit for purpose design of products and solutions across a range of work packages.

This role will primarily supply expertise to backlog prioritisation and business engagement.

This needs to consider the proposed capability uplifts, relevant industry best practice, vendor guided best practice and importantly the impact on the users.

The Product Owner will be responsible for working alongside agency stakeholders and Subject Matter Experts to coordinate design with the vendor and delivery teams.

You will work with the Director Product Management and Transition and with Project Managers to support the individual business area requirements of the product, ensuring it is a viable solution for implementation This role will manage the consistency and quality of products aligning to program standards.

The Product Owner will need to work constructively with all stakeholders to ensure the solution design supports the successful delivery of the Program deliverables.

The Product Owner will proactively work to build strong working relationships with the executive cohort and continue to promote the adoption of ServiceNow capabilities.

You will be required to:

Build and maintain relationships with internal and external stakeholders to understand and anticipate business needs and translate them into product requirements;
Collaborate with stakeholders to design the solution components in accordance with scope and associated parameters, ensuring the design is user centric and fit for purpose from product development to release;
Maintain a strategic lens across the entire program of work to streamline the end user experience across integration points;
Monitor, evaluate and report on progress and identify risks and solutions for mitigation as required;
Uplift capability through training, knowledge and awareness activites around the ServiceNow platform;
Develop, prioritise and implement the backlogs of work that align to the strategic direction of the project.