Cx/ux Analyst - Sydney, Australia - Davidson Group Services
Description
CX/UX AnalystSydney
6 Months Contract role
About the Role
- Lead user and customer research to inform design work and to iterate existing experience artefacts such as personas or customer journeys.
- Support viable and sustainable product solutions from design through discovery, framing and iterating development and continuous improvement within a Human-Centered Design (HCD) framework.
- Including but not limited to UI design, content modelling/design, information architecture, web standards and analytics design.
- Lead usability, accessibility and user acceptance testing of new digital services to ensure we provide users with a great experience while ensuring all requirements and guidelines are met.
- Assist in the development of the future state roadmap ensuring that offering aligns to our customer needs and business requirements.
- Stay uptodate with the best user research practices, including User Interaction (UI), accessibility guidelines, and visual design practices.
About You
Human Centred Design experience is mandatory.
ERP, SAP consolidation/transformation experience is highly regarded.
Large Enterprise/Government experience highly regarded.
**The Benefits
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