Spare Parts Interpreter - Yatala, Australia - Digga Australia Pty Ltd

Digga Australia Pty Ltd

Verified Company

Yatala, Australia

2 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Spare Parts Interpreter
Digga is Australia's leading manufacturer of Machinery attachments for the Earthmoving & Construction industry.

A multi-award winning, global company, with 5 State of the art facilities worldwide, our product & passion for providing total customer solutions is second to none.

We are seeking an energetic and mechanically minded person to be a point of contact for our customers and dealers alike, assisting with their spare parts enquiries.

Reporting to the Internal Sales Manager, you will form part of our Spare Parts and Internal Sales team whilst working closely with our Service department based at our Yatala facility in Queensland.

To be successful in this role, you will have a background in mechanics or spare parts and be an excellent communicator both over the phone and face to face.

Responsibilities

Answers phone calls and action customer enquiries
Attend to walk in and phone sales queries.
Process quotes, orders, payments and invoices
Interpret spare parts calls.
Monitor current/outstanding orders to ensure customer expectations are being met.
Develop and maintain good relationships with customers and respond to technical enquiries.
Monitor distribution of products/services to ensure alignment with customer expectations.
Updating of the CRM system

Essential Requirements