Aps6 Case Management - Canberra, Australia - DFP Recruitment Services

DFP Recruitment Services
DFP Recruitment Services
Verified Company
Canberra, Australia

4 weeks ago

Olivia Brown

Posted by:

Olivia Brown

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Description

Job description:


APS6 Case Management Officer - Multiple positions
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12 month contract with extension:

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City Location:

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$60.25ph + Super

About the Team
The Administrative Appeals Tribunal (AAT) Case Management Branch manages all external review.


About the Role
***The APS6 Case Management Officer is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures, standards, methodologies and precedents.


The position is a team leadership position within the Agency and will have delegated authority and responsibility to resolve issues and risks across a range of activities.

The role is required to provide leadership, control, planning, resource management, performance management and decision making for the Team Membership within the work area.


Responsibilities of the role include but are not limited to:

  • Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
  • Obtaining necessary information and advice to effectively resolve AAT matters.
  • Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings.
  • Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the Agency.
  • Preparing and maintaining electronic record keeping, including evidence supporting decision making processes and justifying conclusions reached during the case management process.
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NOTE:
the key responsibilities of the role are based on current priorities and may change over time)


Security
The following essential checks/clearances are required to perform the role:

  • Pre-Engagement Check
  • this is a mandatory pre-employment security screening process. All employees and contractors of Agency must undertake a Pre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff, and customers)

How to apply

Note:
You may be required to provide evidence of your COVID-19 vaccination status.
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