Student and Academic Services Officer - Burwood East, Australia - Navitas

Navitas

Verified Company

Burwood East, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About the role

The Student and Academic Services Officer is responsible for providing high quality administrative and services support within the College across a broad range of student and academic administrative functions.

The position acknowledges the interdependence of student and academic related matters, the importance of front counter student facing activities and back office administration.

The person we seek will support students and academics via the following means, but not limited to:

Student Services

Check the integrity of information and resources provided to staff and students via the Student Portal and Student Hub from trimester to trimester
Process student requests for replacement documentation
Provide administrative support to various student and academic committees
Assist with College Orientations, U18 events, Graduations/Celebration of Completion and student experience activities
Provide advice to students relating to College policies and procedures, program progression, transition to University and other student administrative related issues
Undertake student monitoring duties including retention and performance calls

Academic Services

Develop and maintain strong and effective relationships with nonacademic and academic staff
Support the exam process and material integrity checks
Review and process Recognition of Prior Learning requests
Support Academic Misconduct requests
Assist processing Enrolment Variations, Special Consideration, Change of Course and other student lifecycle requests
Other duties as may be requested by a relevant manager

What we can offer you:

Flexible work arrangements
A fun and supportive team environment
Career progression and development pathways
Collegial and collaborative environment with the aim of academic excellence
Health & Wellbeing packages which includes free counselling for employees family, discounted gym memberships, movie tickets, discounts on travel, accommodation and insurance.

About Us
Navitas is a leading global education provider that has helped generations of learners transform their lives through education.

We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year.

Diversity and Inclusion
Navitas promotes and embraces an inclusive and diversified workforce.

We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

How to apply

Applications close on
Monday 8 January 2024 at 5:00pm however, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.