- Lead the local delivery of a client centric, commercially focused, compliant training and development programs consistent with industry standards;
- Lead, manage and manage port-based training team members including coaching and mentoring and performance feedback to achieve high levels of performance and service excellence;
- Manage regular site audits to ensure the consistent application of approved programs, maintenance of training records and ongoing adherence to the Standards for VET & RTO requirements
- Manage on-the-job team coaching, mentoring and performance feedback to achieve high levels of performance and service excellence;
- Lead significant stakeholder engagement and consultation to ensure the delivery of a wide range of stakeholder expectations, diverse interests and demands;
- Implement and monitor curriculum, course content and delivery methodology ensuring compliance to industry standards, regulations, legislation and dnata Airport Services' policy and procedure;
- Control effective operational training rosters and budget management to ensure highly effective, cost efficient and quality business outcomes;
- Develop and provide quality metrics and reporting on critical training delivery;
- Lead and embed a positive safety culture within the team focussed on awareness and vigilance.
- Monitor the quality of training preparation, delivery, and assessment of all courses conducted working closely with Training and Development Specialists/Subject Matter Experts and the National Training and Development Manager
- Compliance with the dnata Safety and Environment Policies
- Compliance with legislative Health & Safety requirements
- Develop and maintain a positive safety culture focused on awareness and vigilance.
- Conduct work in accordance with dnata's Health & Safety Management System;
- Follow all safety work procedures, adhering to all safety guidelines provided;
- Participate in emergency drills and/or evacuations
- Post graduate qualification in a relevant discipline or as a minimum, a Certificate IV in Training and Assessment (TAE or TAA) - or be willing to obtain one within the first 12 months of commencing their role;
- Extensive leadership experience and a commitment to driving a customer centric service culture within the team;
- Previous experience in a highly controlled and regulated industry with the ability to lead, translate, implement and manage ongoing compliance, industry standards and legislative requirements into curriculum and course delivery methodologies;
- Promote a learning environment that ensures compliance with all legislative and corporate governance requirements and Registered Training Organisation (RTO) standards.
- Highly developed communication skills both written and oral and negotiation skills;
- Record of achievement in building and fostering relationships with key stakeholders;
- Sound level of understanding of financial and budget processes and ability to drive culture change and business improvement initiatives.
- Able to obtain and maintain ASIC (Aviation Security Identification Card)
- Must be willing to travel to other states as and when required
- Previous experience in or knowledge of airline industry principles and procedures
- Certificate III in Aviation or demonstrated equivalent experience
- Valid Sate license
-
Training Centre Manager
6 days ago
CAE Kingsford, Australia**Role and Responsibilities** · The Training Centre Manager will be responsible to the Program Manager for PSTC, for the coordination and delivery of training services across the platforms, as well as managing the interdependencies of service delivery, including resourcing, acros ...
-
Ramp Services Training Manager
4 days ago
Menzies Aviation Sydney Kingsford Smith Airport, Australia**Overview** · People. Passion. Pride. This is what has driven our teams since 1833. · Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six co ...
-
National Passenger Services Training Manager
1 week ago
dnata Sydney Kingsford Smith Airport, AustraliaWe have an opportunity for an experienced training manager to join our our national training team based in Mascot OR Tullamarine. At this stage we are looking for the right person to join the team and lead the training strategy on a national level · You will work within a dynamic ...
-
National Passenger Services Training Manager
4 days ago
dnata Mascot, Australia Full timeSydney/Melbourne · We have an opportunity for an experienced training manager to join our our national training team based in Mascot OR Tullamarine. At this stage we are looking for the right person to join the team and lead the training strategy on a national level · As the suc ...
-
Commercial Capabilities Manager
1 week ago
Boston Scientific Corporation Mascot, Australia**Commercial Capabilities Manager**: · - Remote Eligible: Hybrid- Onsite Location(s): Mascot, NSW, AUCommercial Capabilities Manager · **ABOUT THE ROLE** · Core objective of this role is to improve commercial effectiveness and to build the commercial workforce capabilities to sub ...
-
Whs Learning and Development Manager
1 week ago
Carbiz Rentals Mascot, AustraliaCarbiz offer the best end-to-end accident management service to our customers who have been involved in a motor vehicle accident for which they were not at fault. We are a fast-growing tech company who distribute accident replacement vehicles to clients across Australia to ensure ...
-
Ramp Services Allocator
1 week ago
Menzies Aviation Sydney Kingsford Smith Airport, AustraliaDeliver high performance standards around all day to day support to management by ensuring that the operation has the appropriate level of coverage, in the most cost effective manner without compromising on safety. · **What you'll be doing** · - Complete weekly roster and distrib ...
-
Food Safety
6 days ago
dnata catering Mascot, Australia**Do you want a high-flying career working for the world's largest air services provider, based in Sydney?** · Are you passionate and knowledgeable in food safety compliance and enjoy conducting audits and improving processes? If so, we have an exciting opportunity available for ...
-
Food Safety
6 days ago
dnata catering Mascot, Australia**Do you want a high-flying corporate career working for the world's largest air services provider, based in Sydney?** · Are you passionate and knowledgeable in food safety compliance and enjoy conducting audits and improving processes? If so, we have an exciting opportunity avai ...
-
Team Leader
1 day ago
Star Aviation Services Mascot, Australia**Introduction**: · Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care · **Description**: · As a Team Leader, this r ...
-
Scheduler / Coordinator
7 hours ago
CAE Kingsford, Australia**Role and Responsibilities** · The PSTC Scheduler/Coordinator role is responsible for ensuring the delivery management and coordinator of scheduling and training administration requirements for PSTC. · The scheduler reports to the Senior Instructor - Training Delivery. Also havi ...
-
2ic Production
1 day ago
Krispy Kreme Mascot, AustraliaThe pursuit of creating a sweet place to work means we need wonderfully original peeps to join our team. We are looking for out of the box people to be part of the magic of creating moments of shared joy for our customers while playing an important part in creating a workplace wh ...
-
EHS Manager
1 week ago
GE HEALTHCARE Mascot, AustraliaThe EHS Manager is someone who can balance strategic thinking with practical implementation, engage with a diverse workforce effectively, actively participate in operational activities, and drive positive cultural change to ensure the highest standards of environmental, health, a ...
-
Accounts Receivable Officer
1 week ago
Coates Mascot, Australia**About us** · You've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Indust ...
-
Store Manager
7 hours ago
WHSmith Sydney Kingsford Smith Airport, Australia**About the Company**: · WHSmith is an historic, much loved international retailer that operates stores in an array of fast paced, dynamic environments including airports, train stations, hospitals, universities, and shopping centres. We are a retailer focusing on news, books and ...
-
Service Delivery Manager
1 week ago
dnata Sydney Kingsford Smith Airport, Australiadnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. dnata is proud to offer on the job training ...
-
Therapy Area Specialist
2 days ago
ABBVIE Mascot, Australia**The Company**: · **AbbVie** (NYSE:ABBV) is a global, research-based biopharmaceutical company formed in 2013 following separation from Abbott. The company's mission is to use its expertise, dedicated people and unique approach to innovation to develop and market advanced therap ...
-
Team Leader
4 days ago
Star Aviation Services Mascot, Australia**Introduction**: · Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care · **Description**: · As a Team Leader with St ...
-
ABBVIE Mascot, Australia**The Opportunity** · Join our dynamic team as a Pharmacovigilance (PV) Therapy Area (TA) Specialist and be at the forefront of ensuring patient safety. As a key member of our team, you will collaborate with the Head of PV, Affiliate Safety Representative (ASR), PV Operations Man ...
-
Call Centre Team Leader
7 hours ago
Coates Mascot, Australia**About us** · You've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Indust ...
National Ramp Training Manager - Mascot, Australia - dnata
Description
Sydney/Melbourne
We have an opportunity for an experienced training manager to join our our national training team based in Mascot OR Tullamarine. At this stage we are looking for the right person to join the team and lead the training strategy on a national level
As the successful candidate, you will be a driven and enthusiastic individual with strong training and development skills and experience within the airport.
You will work within a dynamic and successful team with a passion for people (and having fun) and with the support of a strong management structure. You will be responsible for supporting the people strategy across our National Ramp Operation, providing sound training advice and support to managers to improve performance and develop team capabilities within our people to ensure we are able to deliver on the promises not only to our customers but to our people.
OVERALL PURPOSE OF THE POSITION
The National Ramp Training Manager is responsible for the leadership of the national port-based training and development team. They will ensure local compliance with industry standards and dnata requirements. With a focus of ensuring that training records and data is maintained. Partner with the Operations Team to ensure local training database and records are compliant.
The National Ramp Training Manager will manage a program of training through a combination of administrative, classroom-based, on the job training, and operational functions ensuring compliance with industry standards and the requirements in the VET (Vocational Education and Training) Quality Framework for Registered Training Organisations (RTO).
PRIMARY DUTIES AND RESPONSIBILITIES
OH & S Responsibilities
ESSENTIAL CRITERIA
Desirable Criteria
