Customer Service Representative - Braeside, Australia - Veritas Recruitment Pty Ltd
Description
Work Type:
- Permanent
- Full Time
Work Mode: - Hybrid
Industry: - Call Centre & Customer Service
Location: - Braeside
- Victoria
Salary:
Reference:
- BH We are currently working alongside a leading global marketer and manufacturer of branded screening and shading products. They have been in operation since the 1970's and are looking for a Customer Service Representative to join their team on a permanent basis. This position will be reporting to the Customer Service Manager, it is a fulltime position with an immediate start.
Key Responsibilities:
- General Account Management
- Processing and Tracking of Orders
- Ensuring constant communication with the businesses that this company is working with
- Resolving customer inquiries across a large variety of products
- General Supply Chain duties (ie: processing invoices and export orders)
- Liaising with a variety of key stakeholders both internal and external to the company
About You:
- Experience in a similar Customer Service position involving B2B interactions
- You have the ability to take initiative and problem solve, as well as meet deadlines
- Previous experience using Salesforce is ideal
- Previous experience on the phone regularly speaking to customers
- You are excited to continue to develop your skillset and learn and are also adaptable to a variety of scenarios
Benefits for You:
- WFH 2 days a week
- Great Team Culture
- Onsite Parking
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