Taxnet Content Manager - Melbourne, Australia - State Revenue Office

State Revenue Office

Verified Company

Melbourne, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

TaxNet Content Manager, Knowledge Management Branch

One (1) ongoing role in the Knowledge Management Branch, People, Culture and Capability Division
Salary $103,920 plus 10.5% superannuation
VPS Grade
Based in Melbourne CBD or Ballarat, with flexibility to work from home

What we offer

The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.

We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment. Find out more about working at the SRO at , or via our LinkedIn page.
The opportunityThe primary purpose of this position is to manage content in TaxNet, the SRO's internal knowledge platform.

This includes identifying missing content, writing new and editing existing content across all revenue lines, and working with the business to secure their TaxNet content.

Reporting to the Branch Manager, Knowledge Management, you will be responsible for:

Managing TaxNet's content to ensure it provides users with relevant, accurate, and up-to-date content. This includes identifying missing content, writing new or editing existing content.
Assisting with training and providing advice and assistance to SRO staff on writing for TaxNet and contributing or editing content in TaxNet.
Assist with developing and implementing the content strategy for TaxNet content, to ensure a consistent, organisational approach.
Contribute to the Knowledge Management Branch's strategic planning, initiatives, and improvement opportunities, including liaison across the organisation, to ensure engagement with TaxNet.

Who we are looking forTo be successful in this role, you will have:

Demonstrated experience in preparing clear, easily understood, and concise technical content with a high level of accuracy and attention to detail.
High level collaborative and interpersonal skills to communicate effectively with, mentor and influence stakeholders.
Welldeveloped organisational and decisionmaking skills to selfmanage, prioritise, work to tight deadlines, and handle multiple tasks.

More informationYou can find out more about this role via the position description. You can also contact Kate McClelland, Branch Manager, Knowledge Management on Monday-Thursday).