Case Manager - Melbourne, Australia - Fuse Recruitment

Fuse Recruitment
Fuse Recruitment
Verified Company
Melbourne, Australia

2 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter


Description
Case Manager

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Location:


  • Melbourne
  • Victoria
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Work Type:


  • Permanent
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Salary:


  • AU$ AU$80000 per annum + super, incentives & salary reviews
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Reference:

  • 23721
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We are looking for experienced Claims Consultant/Case Manager to join our clients team


This exciting case management role is to pro-actively manage a portfolio of claims, provide exceptional customer service to all stakeholders and support injured workers to recover and return to work.

Case Managers in this team work alongside designated specialist roles including a New Employment Specialist, Technical Specialist, Clinical Advisor, Mental Injury Specialist and our Mobile Case Managers, ensuring you and your portfolio of stakeholders are supported.


Benefits to successful applicants:


  • A diverse and collaborative team culture like no other
  • Flexibility to work from home to support work/life balance
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Comprehensive learning and development opportunities to help you reach your full potential
  • Access to support and counselling services with work or personal matters, through our Employee Assistance Program
  • Entitlement to annual company incentive scheme + salary reviews
  • Up to 16 weeks paid parental leave, plus super

Duties and responsibilities include:


  • Provide workers compensation advice to stakeholders such as workers, employers and providers
  • Undertake ongoing entitlement reviews in relation to weekly payments and medical expenses
  • Assist the worker and employer with the claim process and providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery
  • Proactively manage rehabilitation providers and approval of rehabilitation plans
  • Proactively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs

We are looking for someone with:

  • Experience managing claims in the workers compensation industry or personal injury environment
  • High attention to detail and organisational skills
  • High level of resilience and a willingness to hold complex conversations
  • Excellent oral and written communication skills
  • Committed to supporting injured workers with their recovery and return to work
  • At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you_
  • If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role_
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