Administrative Assistant - Wetherill Park, Australia - Global 360

Global 360

Verified Company

Wetherill Park, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Full-time Employment

Johns Lyng Group Wetherill Park Location
Opportunity to join an organisation with an exciting future

Do you have an outgoing & driven personality and love amazing customers by delivering the best experience possible for them during an important time.

The Company:

Positioned as one of Australia's leading insurance builders, Johns Lyng Group has been established since 1953 and has a reputation for excellence.

Highly talented business units coupled with management's transparent & honest attitude towards staff make us ready for any building emergency.

We Offer:

The opportunity to join an organisation with an exciting future
Stability and job security with an established and respected organisation.
A respected growing organisation
A positive and rewarding team culture
Career progression where great work is recognised and rewarded.
Support and guidance from experienced manager
Discounts on technology, cars, fashion, and leisure
Up to date technology and a modern office environment
Ongoing training and clear career pathways
Supportive, social and collaborative team

The Role:

This position would suit someone that has worked in retail, the travel industry or events management as there will be lots client interaction, its an exciting opportunity for a dedicated and hardworking individual ready to make their mark and enjoy a great career Reporting to the National Account Manager, this role will involve managing the operations of two high profile clients and expanding and developing their You don't need an insurance background, but you do need a can do approach and the desire to succeed.

Key Duties & Responsibilities:

Act as the single point of contact for clients and provide an exceptional service
Ensure all case manager objectives are met in line with company expectations
Work thoughtfully to identify, clarify & exceed client expectations
Take charge of insurance brands key accounts
Ensure commitments & promises are fully supported & delivered
Guarantee the accuracy of all monthly business reporting
Coordinate & attend regular face to face meetings
At all times act as an ambassador & role model for the JLG businesses
Develop ongoing liaison with key clients, departments & senior management
Identify the needs of the customers in areas where services can be improved
Seek out new business opportunities to facilitate growth
Contribute to the total effectiveness of the account management team
Local & interstate travel, as required

Key Selection Criteria:

Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? Do you want the opportunity to potentially work your way into a partnership? Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team.

The following selection criteria is also important, but we are happy to teach and mentor you along the way.

Claims management background would be good but not essential
Account / client management experience
Strong decision making & negotiation skills
Ability to develop strong relationships
Excellent written & verbal communication skills
Excellent time management & organisational skills
Strong attention to detail
Highly computer literate including Microsoft Excel, PowerPoint & Outlook
Positive & proactive attitude
Ability to manage a demanding & changing workload & competing priorities
Valid Australian driver licence
Please note: You will need to be prepared to undergo a criminal background check as part of the recruitment process._