Aps6 Case Management Officer - Canberra, Australia - Chandler Macleod
Description
Location
***- Canberra, Australian Capital Territory
Category
***- Executive
Salary
- $60.26 AUD - $60.26 AUD Hourly
Posted
- 09Aug2023
Work type - Full Time
Contact - Jess Kaur
Reference - BH149559As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leadingedge projects and employers with outstanding business professionals.
Position Overview
Duties & Responsibilities:
Responsibilities of the role include but are not limited to:
- Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the Agency.
- Preparing and maintaining electronic record keeping, including evidence supporting decisionmaking processes and justifying conclusions reached during the case management process.
Capabilities of the Role:
- Adaptability
- Building Customer Loyalty
- Building Talent
- Planning and Organising
- Coaching
- Technical / Professional Knowledge or Skill
- Managing Relationships
- Energy
Mandatory Requirements:
- Applicants must be Australian Citizens.
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