Service Manager - Melbourne, Australia - Werribee & Western Automotive Group

Werribee & Western Automotive Group

Verified Company

Melbourne, Australia

6 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

For an Experienced Service Manager or Assist Manager stepping up.

Support of fixed operations manager
Join an awardwinning dealership group.

The Werribee and Western Automotive Group has an exciting opportunity for a
Service Manager to join our award winning team.

This position could suit either an experienced manager who prefers to work independently or an assistant manager looking to taking the next step in his or her career with the help and support of our Fixed Operations Manager.

Regardless of which category you come under, your customer service skills must be uncompromising and must be able to build and maintain a good relationship with our manufacturer.

The right applicant will be able to work unsupervised and most importantly you must be able to lead a small but competent team providing them with the support and disciplines demanded of a Service Manager.

_ The Role:
_

Managing day to day running of the service department
Leading your team of service advisors & workshop to ensure great service & customer satisfaction
Enhance the departments profits
Streamline & implement system processes
Measuring, monitoring and improving various service & factory KPI's and profitability
Monitoring department expenses
Driving team morale and supporting the team towards company goals

_ Skills & Experience:
_

Excellent communication skills
Experience as a service manager/assistant service manager is essential
The ability to deliver exceptional customer experience
Great attitude, organised & professional
Hold a current Australian Drivers license
An Australian Citizen or Permanent Resident
Able to interpret service reports and be proficient in the use of computerized systems
Ability to implement and maintain workshop WHS regulations to meet all legal requirements and industry best practice

A generous package is on offer and will be negotiated based on your experience.