Technical Support Officer - Clayton, Australia - people2people

people2people
people2people
Verified Company
Clayton, Australia

5 days ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

THE COMPANY:


This is a global, market-leading company who have a long history in creating innovative products for recreational vehicles, boating, heating, cooling and refrigeration.

They pride themselves in making mobile living easy through reliable products, outstanding service, and supporting customers along the way.


THE ROLE:


An opportunity has arisen for technically orientated person with sound administrative skills and a commitment to customer service to join their busy team.


This opportunity is based at their Clayton office and is a great opportunity for someone looking to take a step forward in their career.


Duties will include:


  • Identifying and advising customers on bestpractice technical resolution/fixes through consultation with onsite service team and product manuals
  • Identifying, communicating, and implementing process and or product improvements

ABOUT YOU
To be successful in this position, you will have:

  • The successful applicant would ideally have worked in a technical support role and or hold a mechanical/electrical/refrigeration trade qualification.
  • Strong communication and interpersonal skills, you can tailor your communication style between someone who is skilled in this area and someone who is not
  • The ability to read and understand product manuals.
  • Full Time Availability, Monday
  • Friday.

WHAT'S IN IT FOR YOU?

You will be rewarded with:

  • Fantastic lifestyleorientated culture with a tightknit team.
  • Indepth training to ensure success
  • Office, Service Centre and Distribution Centre on site, located in Clayton
  • You will be working with a highly supportive, and oneapproach team
  • Excellent product discounts on company products
  • Career growth and progression opportunities with a growing, global brand
  • Consistent hours, opportunity to get off the tools but still utilise technical knowledge
If this sounds like the right fit for you, we are actively recruiting for this position to

Any further questions can be directed to

Hope Durham, Recruitment Consultant - Supply Chain, Logistics and Operations Support at people2people on
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