Workplace Technology Analyst - Perth, Australia - Cognizant Technology Solutions

Cognizant Technology Solutions
Cognizant Technology Solutions
Verified Company
Perth, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

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Description
Cognizant is recruiting a Desktop Support Analyst, and the role comes with an attractive salary and benefits package.


Job Summary:


Roles & Responsibilities:

In your first few weeks in this Desktop Support role, you can expect to:

  • Log and create Interactions, Incidents and Service Requests
  • Track the progress of incidents and service requests through to closure with the Global Service Desk and other Resolver Teams
  • Manage incidents, service requests and hardware failures
  • Install, configure, and support enduser equipment and devices.
  • Operating System and Application Support Experience
  • Experience with Windows 10 and 11, Microsoft Office 365, SharePoint, OneDrive, Microsoft Teams and Cisco Webex
  • Experience with Mobility / Mobile Device Management / In Tune Support
  • Apple iOS and Android OS
  • Excellent communication and customer service skills.


As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team.

At Cognizant, taking care of employees is a priority:


  • You can pursue innovative career tracks and opportunities here
  • You can enhance your professional development through education and dedicated training
  • We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Employee Status :
Full Time Employee


Shift :
Day Job


Travel :
No


Job Posting :
Feb

**About Cognizant
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