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Performance Manager - Sydney, Australia - Hatch

Hatch

Verified Company

Sydney, Australia

1 month ago

Posted by:

Olivia Brown

beBee Recruiter

Description

This role is at Finder (not for Hatch)
Hatch is supporting Finder to find a great Performance Manager to join their sales team. Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Finder.

About the role at Finder
You are smart and able to find new opportunities to build our new and existing partners list. You are commercially astute and have experience in managing relationships with clients. You also understand the value of interacting with internal teams to ensure that Finder continues to grow.

You will lead and take ownership of specific verticals on Finder, for example insurance or mobile phones and broadband.

This includes taking ownership of the revenue, the partnerships, and all other aspects required to own this role from a client services perspective.

You will manage people and work in a team including with the senior performance manager, head of performance and general manager to direct outcomes, spotting commercial opportunities and collaborating with the internal team to drive.

You need to have a wide range of skills in the areas of implementation, daily tracking & pacing, reporting, analytics, internet marketing, monetisation, merchandising, account management, & sales support.

This role will manage campaigns from different niche's across several countries.

Seniority

Mid Level - A role for someone with some well-developed knowledge and skills they can bring to the role and team.

Typically after 2-5 years of experience.

Core Responsibilities

Customer Advocacy and Feedback
Advocate for customers by providing feedback to internal teams on how to better meet customer needs
Account Retention and Expansion
Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions
Sales and Customer Success Process Improvement
Experiment with new ideas, processes and tools to improve and scale the way that we engage with customers

Strengths

Collaboration
Works with others by being open, clear in communication and listening to achieve goals

Service orientation

Actively seeks and develops strategies to help key stakeholders

Problem solving

Identifies problems and develops logical solutions that address the problems

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Finder.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors.

To put it simply, Hatch is for everyone.

Salary:
$60, $120,000.00 per year

Schedule: