- Partner with clients during their setup, transitional period and after live period
- Program management of the onboarding process, ensuring clients are meeting milestones and internal teams are resourced and prepared
- Gather business requirements and apply detailed working knowledge of Newbook and its features to support the client's business
- Data entry of complex client data
- Triaging client requests and applying detailed working knowledge of NewBook and its features to support the client's business
- Become a bit of an expert in our product, and help train others when needed
- Assist cross-functional teams with product support as required.
- A clear communicator, on the phone and over email
- Tech savvy on the basics, don't worry, we will train you on our system
- Able to work independently and #getstuffdone
- Attention to detail is one of your superpowers
- Master at building strong relationships with clients and peers
- Experience supporting and onboarding SaaS customers
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Onboarding Consultants
Found in: Jobs Search AU C2 - 5 days ago
Newbook Gold Coast City, Australia Full timeAs we continue to welcome new clients into the newbook family, the need to bring on passionate and dedicated team members grows. · We are currently seeking new team members to assist with onboarding our new clients onto our platform and services. · Activities include: Partner wit ...
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Found in: Talent AU C2 - 2 days ago
Travel + Leisure Co. Broadbeach, AustraliaWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
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Membership and Administration Officer
Found in: Talent AU C2 - 4 days ago
Programmed Mudgeeraba, Australia Full timeProgrammed Skilled Workforce are currently looking for enthusiastic candidates to commence in a role with a large recreation facility that is based on the Gold Coast within their Gym department. · The role forms part of a well-established team, working with various stakeholders i ...
Onboarding Consultants - Gold Coast City, Australia - NewBook
Description
As we continue to welcome new clients into the newbook family, the need to bring on passionate and dedicated team members grows. We are currently seeking new team members to assist with onboarding our new clients onto our platform and services.
Activities include:
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