Workplace Experience Coordinator - Melbourne, Australia - CBRE

CBRE

Verified Company

Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Posted- 12-Mar-2024- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Customer Service, Facilities Management- Location(s)- Melbourne - Victoria - Australia
Global financial institution client account based in Melbourne CBD

Fast paced role in a corporate environment

Are you a detail-oriented individual with a passion for ensuring operational excellence? Do you thrive in a fast-paced environment where your organizational skills shine? As our Workplace Coordinator, you will play a pivotal role in overseeing maintenance and repair tasks conducted by technicians, vendors, and contractors.

Your adept management of building upkeep will be instrumental in maintaining a conducive and welcoming work environment for all.
We're seeking individuals who thrive on building strong client relationships and ensuring exceptional service delivery.

As part of our team, you'll have the opportunity to manage contract finances, support mailroom operations, and provide top-notch client services, including event setup and catering assistance.

Here's a snapshot of your day:

Serve as the primary point of contact for client inquiries and complaints, ensuring prompt and satisfactory resolution of issues.
Conduct comprehensive facility inspections and generate detailed reports to assess maintenance needs and track performance.
Coordinate and manage activities related to moves, additions, and changes within our facilities.
Cultivate strong vendor relationships, provide thorough training on work order and billing procedures, and meticulously manage invoices and budgets.

Skills and experience you'll need to thrive in this role:

Your exceptional communication skills will be pivotal in fostering positive relationships with our valued clients.
Your analytical prowess will be invaluable in identifying areas for improvement and implementing proactive solutions.
Your meticulous attention to detail and strong organizational skills will ensure seamless transitions and mínimal disruption to our operations.
Your commitment to accuracy and efficiency will contribute to the overall financial health of our organization
Basic skill in Microsoft Office packages
Word, Excel, Outlook

What's in it for you?

Valuable career experience working with a highprofile corporate client.
Access to training, mentoring, wellbeing programs, corporate discounts and social events.
Exposure to worldclass facilities management services.

If this sounds like a good fit, we'd love to hear from you

People are the foundation upon which our success is built. Our company is diverse and so are the opportunities for professional and career development. Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.