Practice Manager - Gatton, Australia - VetPartners

VetPartners

Verified Company

Gatton, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Gatton Veterinary Surgery
has an exceptional opportunity for a **Practice Manager
to join their team

Attractive salary and benefits
Freshly built clinic
Join our community of practice managers, veterinarians, and nurses
Enjoy our network of people who thrive on development, wellbeing, growth and opportunity
Become a dynamic leader of customer experience, service excellence and gold standard care
No weekends required

About The Clinic
Gatton Veterinary Surgery pride themselves on their team dedication, loyalty and fun, positive culture.

Our team are experienced and dedicated professionals who aim to provide comprehensive and compassionate veterinary services to our community while taking an active position in developing future veterinary students.

About The Role

Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services
Leading on all employee matters including recruitment, workforce planning, health and wellbeing, recognition awards, people performance, training and development
Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments
Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss
Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards
Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic
Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments
Leading on company initiatives, projects and technology
Bringing a transparent leadership style focused on collaboration and engagement
Nourishing growth, team development and providing training where required

About You

Minimum of 3 years vet nursing experience is preferred
Strives for high standards of service excellence and clinical care
Experience with practice management systems or appointment book management skills and are computer confident we use Ezyvet
Possess strong problem solving, decision making and organisational skills
Good understanding of people and employment obligations
Good knowledge of workplace health and safety regulations
Experience or interest in change champion and project management
A genuine, warm and supportive style that enjoys caring for people who care for animals

Gatton Vet Surgery are looking for a leader with fresh eyes and ideas to add to our dream team.
This is a dynamic, vibrant, and fun work environment offering plenty of scope for an enthusiastic and compassionate leader.
**Submit your expression of interest today, for a confidential chat.