Operations Manager - Revesby, Australia - My Guardian

My Guardian
My Guardian
Verified Company
Revesby, Australia

1 month ago

Olivia Brown

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Olivia Brown

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Description
My Guardian is dedicated to deliver the most compassionate and loving home care services.

Everything we do at My Guardian is based on one simple philosophy
:
We're here for you. **No service is too great or too small.

An exciting new role has become available within our My Guardian family in the position of Operations Manager. This is a permanent full-time opportunity based in our Head Office located in Revesby.


Operating in a fast paced and dynamic environment, you will be involved in and overseeing all operational functions delivered by Age and Disability Support Services.


Key responsibilities include but not limited to:

  • Manage and lead the day to day operations of your team
  • Ensure a high level of quality is continuously delivered and maintained
  • Manage and oversee client rosters
  • Provide leadership, support and mentoring of the team ensuring high quality service delivery of programs for clients and their families in accordance with contractual and funding requirements
  • Take initiative and ensure continuous improvement for the business
  • Ensure excellence in client service delivery leading the way in Age and Disability support services
  • Implement, maintain and drive company processes, procedures and best practices
  • Manage client service feedback and ensure feedback process is addressed
  • Ensure all documentation, procedures and reporting meets relevant guidelines and legislation

About you

  • Minimum 5 years experience in a Senior Leadership/Management role
  • Strong leadership skills with experience in building, managing, and training people at all levels
  • High level interpersonal and communication skills to engage with a broad range of internal and external stakeholders
  • Strong attention to detail with excellent time management and organisational skills
  • Strong team player and relationship building skills
  • Bachelors degree
  • Excellent interpersonal skills
  • Ability to work in a fastpaced environment and meet tight deadlines
We are looking for motivated, driven and highly organised individual that has demonstrated experience in a senior leadership role. If this sounds like the perfect opportunity for you, we would love to hear from you.
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