Customer Service Officer - Picton, Australia - Concept Recruitment Specialists

Concept Recruitment Specialists

Verified Company

Picton, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Reporting to the Customer Service Team Leader, the Customer Service Officer will work within a supportive team to provide first line customer service for all business services.

35 hours per week, Monday-Friday
Temporary basis
Up to 3 months
Picton Location

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About the role:

Assist customers across various council functions E.g Finance, Infrastructure Planning or Parks and Reserves.
Ensure customers are responded to within appropriate timeframes.
Ensure accurate data entry into Salesforce.
Escalate customer queries where required.
Complete adhoc admin duties as required.

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Essential requirements:

Qualifications in Business Administration, Customer Service or extensive relevant experience.
Experience working within a customer service or contact centre environment
Superior verbal communication and engagement skills.

*****HOW TO APPLY