Events and Facilities Manager - Sydney, Australia - Standards Australia

Standards Australia

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

10th April, 2024:

Who are we?

Standards Australia (SA) is the peak standards development organisation in Australia, and we are now 101 years old We are going through a massive transformational growth stage.

In the last few years we've doubled in size and now have over 300 employees contributing to Australia's future and our mission of empowering communities.

We bring together experts to develop national and international standards, which provide guidelines for products and services that promote the net benefit to the Australian community.

We also publish these standards, so they are accessible to all businesses and individuals.

It's our vision to be a global leader in trusted solutions that improve life - today and tomorrow. Join our team and be a part of this exciting time in Standards Australia's journey

About the role

The Events and Facilities Manager (EFM) is a pivotal role that encompasses various responsibilities aimed at ensuring seamless operations and exceptional experiences across all fronts.

This dynamic position requires a skilled professional with a keen eye for detail and a passion for excellence.

In this role, you will lead the strategic planning and meticulous execution of all events.

Additionally, you will lead the Front of House Team, ensuring smooth business operations and exceptional guest experiences through effective team management and coordination.

The EFM is responsible for optimising SA's physical spaces and resources.

This includes maintaining facilities to high standards, overseeing vendor relationships, and implementing cost-effective solutions to enhance operational efficiency and workplace functionality.

What you'll do

Events Management

Oversee all elements of largescale events from inception to completion. This includes briefing and coordinating internal teams, external event agencies, speaker sourcing, venue selection, scheduling, logistics, budgeting, and supplier management
Collaborate closely with the Marketing, Sales, and Product teams to coordinate project management efforts and successfully execute crucial campaigns, brand initiatives, and incorporate campaign management strategies into event planning
Conduct postevent evaluations to assess event success, gather feedback, and identify areas for improvement, using insights to inform future planning and strategy

Front of House Leadership

Lead the Front of House team by example, fostering a culture of teamwork and professionalism to ensure the delivery of exceptional customer experiences
Ensure that the Front of House area is clean, organised, and presented professionally, with meeting rooms arranged to enhance the customer experience, including proper audiovisual setup
Collaborate with catering suppliers to optimise agreements based on business spending. Develop catering packages that align with stakeholder needs while remaining mindful of budgetary constraints

Facilities Management

Overseeing facility maintenance and operations to ensure a safe, functional, and wellmaintained environment
Managing facility budgets, procurement, and vendor contracts to optimise resource allocation and costeffectiveness

Management & Coaching

Works to keep all people 'on message' in both language and behaviour
Establishes a supportive environment with a culture of expectation setting, timely feedback, effective training, coaching, mentoring and support resulting in highperformance

About you

Extensive experience in customer services, event planning and front of house management
Strong project management and organisational skills, with the ability to manage multiple priorities and deadlines simultaneously
Excellent communication and interpersonal skills, adept at building strong relationships with diverse stakeholders
Exceptional attention to detail
Demonstrated ability to think strategically, solve problems creatively, and innovate within the events space
Possess robust analytical skills, enabling the ability to make datadriven and succinct decisions
Advanced computer literacy in Microsoft Office and a willingness to learn new event management software and tools
Comfortable with a role that has occasional travel

Culture & Benefits

We at Standards Australia are proud to have been awarded the prestigious Employer of Choice Award 2023 This recognition highlights our commitment to creating an exceptional workplace and fostering a culture of excellence.

Our iCARE values form the basis of all we do - Integrity, Courage, Accountability, Respect, and Excellence.

Our success is measured not only by outcomes, but on the path we took to get there. Standards Australia offers many benefits such as regular team events, additional personal/carer's leave, regular awards, and on-going training.

Our award-winning People Perks program includes the following great benefits: