Reservations Agent - Surfers Paradise, Australia - Hilton

Hilton

Verified Company

Surfers Paradise, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Before you get started... Yes, we do have the

BEST Team Member Travel Program
with

HUGE discounts
on hotel rooms for our Team Members

Why you'll love working for Hilton

Access to the world's best Team Member Travel Program with highly discounted rates
Discounts of up to 2550% on products and services in participating Hilton outlets
Comprehensive training and support for your new role
Access to Hilton University training, offering more than 3000 learning programs
Extensive range of career development opportunities
Voted #1 Hospitality Company Great Places to Work
Discounted Parking
Complimentary daily lunches

What will you be doing?
As the Reservations Agent you are the first line of enquiry for room reservations within the hotel.

Specifically, you will be responsible for:

Answering a high volume of guest telephone enquiries and actively converting enquiries into contracted business
Responding to all customers in a highly professional manner, including ensuring all bookings are completed accurately to the customer's needs
Confidently providing our guests with accurate information regarding the Hotel, facilities, room rates, promotions and room types available

What are we looking for?

Calm, efficient, and organized with great attention to detail
A highly professional telephone manner
Ability to multitask while maintaining a positive attitude when working with a Guest
Computer literate and able to navigate through Company systems
Demonstrated experience within hospitality, retail, or fast food

**Travel the world and grow your career with Hilton