Library Officer - Preston, Australia - Melbourne Polytechnic

Olivia Brown

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Olivia Brown

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Description

POSITION NUMBER
3808
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DEPARTMENT
Library and Learning Skills
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ROLE TYPE
Non-teaching
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JOB TYPE
Casual
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CONTRACT
Ongoing
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LOCATION
Preston
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APPLICATIONS CLOSE

27 March 2024
LIBRARY OFFICER:

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Casual Role
  • Hourly Rate $ $ Super:

  • Work in a collaborative and supportive library team, delivering contemporary and engaging library services to Melbourne Polytechnic staff and students:
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Located across all Melbourne Polytechnic campuses, based in Melbourne's northern suburbs

About the Organisation:

Melbourne Polytechnic is a learning organisation that has been delivering vocational training since 1912. Learning at Melbourne Polytechnic is a unique experience with an applied focus. delivered by teachers with real-world experience and expertise.


At Melbourne Polytechnic we are committed to providing high quality, innovative, applied and future focused, purposeful education and training to students, industry and communities.

Our teachers are passionate and established in their professions and look guide students in theirs.

We know that circumstances can create barriers to learning, so we offer our students personalised pathways, flexible study options and learning support.


About the Role:


The Library Officer's role is to deliver contemporary, value-added, dynamic, and engaging library and customer service experiences to staff and students (including potential students) at Melbourne Polytechnic.

This role also acts as an ambassador of the Melbourne Polytechnic brand and products.


Please note, this role will require you to work at any of our campuses, all based in Melbourne's northern suburbs, ranging from Epping to Collingwood.


Duties:


  • Deliver excellence in customer service and library digital support to staff and students.
  • Meet service requirements by undertaking desk duties as rostered across the span of library opening hours which may include evening shifts and weekends.
  • Support staff and students to seek, access and interpret information and information resources.
  • Participate in Library project teams aimed at improving services to students and staff.
  • Provide digital literacy assistance to students, including support with accessing eresources, process requests and basic technology help.
  • Manage time effectively and efficiently prioritise workloads.
  • Embrace an environment of continual professional development, improvement, and learning.
  • Demonstrate competence on broad issues of copyright, and knowledge of the responsible use of resources in an academic setting.
  • Demonstrated adaptability and resourcefulness in a changing environment.
  • Contribute to the collection management processes and activities.
  • Strategically assess and formulate suggestions regarding the acquisition, retention and suitability of library resources.
For a full list of key responsibilities and duties, please view the
position description.


Skills and Experience Required:


  • Relevant library qualification recognised by the Australian Library and Information Association (ALIA) or progress towards library qualifications, and relevant experience in an academic, public or educational library setting.
  • Achievement in the provision of quality customer service to ensure positive customer interactions with a diverse range of clients with varying needs.
  • Demonstrated ability to work as a positive team member in a customer focused environment, including working collaboratively to support and encourage others, and proven time management and organisational skills.
  • High level verbal and written communication skills, including the ability to confidently promote and market library services to clients with varying needs.
  • Demonstrated ability to engage and adapt to a changing work environment, including resilience, flexibility and innovation.
  • Digital skills, including a proactive approach to learning new skills and the ability to share and troubleshoot.
  • A current Working with Children Check (Employee).

How to Apply:


  • Current CV
  • Cover Letter (Please ensure that you address the Key Selection Criteria outlined in the
    position description)

Recruitment Agencies:


Please be aware for us to engage with you, we require internal pre-approval and you must be on the State Purchasing Contract (for Victorian government common use goods and services).

We will engage with you and your agency once we have the approvals.


Diversity and Inclusion:


  • Melbourne Polytechnic is proud to be an equal opportunity employer committed to being a child safe organisation, by ensuring that children and young people are protected from abuse or harm._

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