Patient Services Assistant - Rockingham, Australia - Fresenius Medical Care

Fresenius Medical Care

Verified Company

Rockingham, Australia

1 week ago

Posted by:

Olivia Brown

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Patient Services Assistant

Reports to (position): Dialysis Clinic Manager

To provide support to the nursing staff in the dialysis clinic by performing nonclinical duties relating to direct and indirect patient care.
Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement.

Key Responsibilities:

Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
Ensures cleanliness and neatness of patient's environment and stock room
Ensures cleaning of the Isolation rooms is done when required.
Cleans exterior of dialysis machines, patient chairs and overbed tables as per policy and procedures
Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
Serves, distributes and collects patient / visitors meals and refreshments
Arranges patient transport from Dialysis treatment
Attends to the restocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
Monitors consumable stores and orders stock as required
Confirms delivery of stock, checks inventory and documentation
Performs stocktake when requested
Maintains Clinic Manager database
Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
Orders and pack away linen
Assist in the collection of blood samples by pathology lab, help spin blood before collection
Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU28).

Engages in and external in-service activities to enhance / maintain skills and knowledge