Accounts Receivable Officer - Sydney, Australia - LEAP Legal Software

LEAP Legal Software

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Work for a Culture that values its Employees.

As part of our growth, we are seeking an enthusiastic and highly motivated
Accounts Receivable Officer to join Finance Shared Services Team Reporting to the Finance Shared Services Manager, you will be responsible for processing debtor payments and answering any customer account related queries.

Our Finance Shared Services team is responsible for maintaining LEAP's creditor and debtor accounts.

WHO ARE WE?

LEAP is the global leader in the development of integrated productivity solutions for law firms with offices in Australia, New Zealand, United States, Canada, United Kingdom, and the Republic of Ireland.

We employ more than 800 people globally with more than 61,000 practitioners using our solution globally, enjoy all the benefits of a state-of-the-art legal practice management.

As the world continues to adapt and grow, our cloud based legal solution is proving its value by helping law firms to work remotely anywhere to ensure their business continuity and efficiency.

Our Team take pride in our Company Culture and share a genuine interest in how our solutions can positively impact our clients.

We acknowledge their efforts with professional development, rewards, and recognition, and provide an array of excellent employee benefits

Requirements:

WHAT YOU'LL DO

Assist with overdue collection of outstanding debt
Process all new business contracts in LEAP's billing system, ensuring all paperwork is complete
Process all renewals in Zuora, ensuring all paperwork is complete
Process subscription amendments as required
Maintain Zuora processing documentation
Investigate and resolve customer queries specific to invoicing
Identify cause and solution for customer queries, working with other departments to resolve
Identify and rectifying incorrect details on client's accounts
Assist with any billing processes as required
Process receipts and ensure they are allocated to the correct debtor accounts in a timely manner
Work with Finance Shared Services Manager to ensure inbox is allocated correctly between Accounts Receivable and Collections
Adhoc administration tasks

WHAT YOU NEED TO BE REALLY GOOD AT

Managing work (includes time management) effectively managing one's time and resources to ensure that work is completed efficiently
Communication clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
Work standards setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; selfimposing standards of excellence rather than having standards imposed Building customer loyalty effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty

JOB STYLE (THIS ROLE WILL SUIT PEOPLE WHO ENJOY THE FOLLOWING ACTIVITIES / RESPONSIBILITIES)

Practical results performing work that results in concrete outputs or outcomes
Details working on tasks requiring great attention to detail
Relationship building developing and maintaining ongoing working relationships with others requiring interaction and mutual support
Promotion opportunities earning positions of greater responsibility / status

WHAT YOU KNOW AND HAVE DONE BEFORE JOINING US

Customer service experience
Intermediate MS office skills
Experience in a similar role (desired, but not essential)
Degree or qualification in Accounting or Finance (desired, but not essential)

Benefits

Friendly, supportive, and driven culture
Complimentary gym membership
Fully stocked pantry
Break out area and sporting activities
Monthly celebrations for birthdays, work anniversaries, new joiners
Generous Parental Leave benefits
One additional paid "Be Me" leave day per year to celebrate being you

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION
At LEAP, we promote equal opportunity.

Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business.

Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.