Operations Control Centre Coordinator - Bankstown, Australia - Kelsian Group

Kelsian Group Bankstown, Australia

3 days ago

Description

Join our Operations Control Centre

About Us

In partnership with Government, Transit Systems NSW innovates, designs and delivers public transport solutions that attract customers because they are easy to use, reliable, convenient and safe. To ensure ease of use, we deliver integrated bus services and transport networks, intelligently easing road congestion and increasing a city's sustainability and liveability.

Transit Systems NSW is part of Kelsian Group Limited, Australia's largest integrated land and marine, tourism and public transport service provider with established international operations in London and Singapore. With approximately 9000 employees, we are one of Australia's most experienced and diverse multi-modal transport businesses operating around 4000 buses, 120 ferries and 24 light rail vehicles, carrying over 207 million customers where they need to go.

For more information about Transit Systems, please visit our website.

Benefits

Competitive salary
Professional development with access to ongoing training opportunities
A culture that supports work-life balance

About the Role

Transit Systems is currently seeking an Operations Control Centre (OCC) Coordinator to take responsibility for the proactive monitoring and management of service delivery on the Transit Systems NSW bus network. The OCC Coordinator is responsible for maintaining and monitoring all radio communications and flow and real-time information to internal and external stakeholders and works collaboratively with the On Road Coordinator(s) and other supervisors.

Key Responsibilities

Real-time service monitoring using Public Transport Information and Priority System (PTIPS) to actively monitor bus services.
Implement PTIPS policies and procedures to ensure effective communication, intervention and other actions to support service delivery.
Initiate and respond to radio communication with bus drivers, addressing incidents, traffic diversions and other operational concerns.
Maintain communication with depot management to handle operational matters including incidents, changeovers and service coordination.
Provide real-time information to external stakeholders such as the Traffic Management Centre and the Transport Info Line.
Monitor and coordinate with emergency services to promptly address risks, incidents or environmental hazards.
Review incidents and accidents to enhance service delivery, reduce risk and improve safety protocols.

About You

Problem-solving skills including in emergency situations.
Analytical skills to track and interpret information.
Excellent written and verbal communication skills including above average voice and diction clarity.
Excellent customer service skills.
The ability to thrive under pressure.
Proven ability to build positive relationships with all levels of management, staff and external or Government agencies.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.

Operations Control Centre Coordinator

6 days ago

Kelsian Group Bankstown, Australia Full time

Bankstown · Join our Operations Control Centre · About Us · In partnership with Government, Transit Systems NSW innovates, designs and delivers public transport solutions that attract customers because they are easy to use, reliable, convenient and safe. To ensure ease of use, we ...
Coordinator Place Improvement

6 days ago

Capstone Bankstown, Australia

A rewarding role, with purpose · - Improve community outcomes acorss a diverse & dense large local council area · - Flexibility: (hybrid working) and access to rostered days off · **The Organisation & Location** · The City of Canterbury Bankstown is the largest local council in N ...
Place Coordinator

4 days ago

Capstone Bankstown, Australia

A rewarding role, with purpose · - Improve community outcomes across a diverse & dense large local council area · - Flexibility: hybrid working arrangement and access to rostered days off · **The Organisation & Location** · The City of Canterbury Bankstown is the largest local co ...
Logistics Customer Service

1 week ago

DH & Associates Bankstown, Australia

**Logistics Customer Service** · We are looking for a self-motivated Logistic Customer Service Officer to work at our client company at Bankstown Aerodrome. · **ESSENTIAL DUTIES / RESPONSIBILITIES** · - Liaise with LSPs for status update and clarification · - Escalates issues and ...
Beginner Coach

6 days ago

YMCA NSW Bankstown, Australia

**Date**:15-May-2023 · **Location**: Bankstown, AU · **Company**:YMCA NSW · - **Do you have your Beginners Gymnastics Coach Accreditation?**: · - **We will assist you in gaining your Intermediate Gymnastics Coach Accreditation**: · - **Based out of The Y Revesby** · We are curren ...
Logistics Customer Service

1 week ago

DH & Associates Bankstown, Australia

**Logistics Customer Service** · **OVERALL SCOPE OF THE ORGANISATION** · Our client is incorporated to meet the growing demand in the market for efficient Supply Chain Management (SCM) and logistics systems. They provide personalized SCM/Logistics solutions aligned with the varyi ...
Aviation Engineering, Operations Officer

2 days ago

Toll Group Bankstown, Australia

Company Description · Toll Helicopters is Australia's premier provider of specialised mission-critical helicopter services to clients including NSW Ambulance and the Australian Army. With extensive experience in helicopter maintenance, operations and training, our staff are some ...
Aviation Engineering, Operations Officer

1 week ago

Toll Group Bankstown, Australia

Company Description · Toll Helicopters is Australia's premier provider of specialised mission-critical helicopter services to clients including NSW Ambulance and the Australian Army. With extensive experience in helicopter maintenance, operations and training, our staff are some ...
Community Mental Health Professional

6 days ago

South Western Sydney Local Health District Bankstown, Australia

**Employment Type**:Permanent Full Time, 38 hours per week · **Location**:Bankstown Community Health Centre*** · **Position Classification**:Occupational Therapist Level 1/2, Social Work Level 1/2, Registered Nurse, Psychologist · **Remuneration**:Dependent on qualifications: · O ...
Clinical Lead

2 days ago

Flourish Australia Bankstown, Australia

Flourish Australia has a fantastic opportunity for a motivated **Clinical Lead** to oversee the day to day clinical operations at the **headspace Bankstown **centre. · **The position available is**: · - **Full-time closed-term **(until August 2023) · - **Monday to Friday**: · - * ...
Sales Consultant/representative

6 days ago

PD Services Bankstown, Australia

**Sales Consultant / Representative - 5 Days per Week (up to $45 per hour)** · **WHAT WE ARE SEEKING** · P & D Cleaning is a commercial cleaning company with its Sales Office located in Bankstown who is currently looking for a highly motivated, enthusiastic and experienced Sales ...
Customer Service Representative/telemarketer

6 days ago

PD Services Bankstown, Australia

**Customer Service Representative/Telemarketer Positions · - 5 Days per Week ($26 - $36 per hour)** · **WHAT WE ARE SEEKING** · P & D Cleaning is a commercial cleaning company with its Sales Office located in Bankstown who is currently looking for a highly motivated, enthusiastic ...
Customer Service Representative/telemarketer

1 week ago

PD Services Bankstown, Australia

**Customer Service Representative/Telemarketer Positions · - 5 Days per Week ($25 - $37 per hour)** · **WHAT WE ARE SEEKING** · P & D Cleaning is a commercial cleaning company with its Sales Office located in Bankstown who is currently looking for a highly motivated, enthusiastic ...
Customer Service Representative/telemarketer

1 week ago

PD Services Bankstown, Australia

**Customer Service Representative/Telemarketer Positions · - 5 Days per Week ($26 - $36 per hour)** · **WHAT WE ARE SEEKING** · P & D Cleaning is a commercial cleaning company with its Sales Office located in Bankstown who is currently looking for a highly motivated, enthusiastic ...
Receptionist

6 days ago

Lumus Imaging Bankstown, Australia

**Date**:27 Nov 2023 · **Location**: Bankstown, New South Wales, AU, 2200 · **Company**:Healius · **Job reference**: #7643 · **Brand**:Lumus Imaging · **Location**: 400 Chapel Road, Bankstown, NSW 2200 · **Work type**: Part Time (Permanent hours per week · **Schedule**: Working h ...
Customer Service Representative/telemarketer

1 week ago

PD Services Bankstown, Australia

**Customer Service Representative/Telemarketer Positions · - 5 Days per Week ($25 - $37 per hour)** · **WHAT WE ARE SEEKING** · P & D Cleaning is a commercial cleaning company with its Sales Office located in Bankstown who is currently looking for a highly motivated, enthusiastic ...
Team Leader Safety and Wellbeing

1 day ago

Canterbury-Bankstown Council Bankstown, Australia

**Here at CBCity** · The City of Canterbury Bankstown is one of the largest Council's in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 21 key services incorporating childcare, waste collection, parks maintenance, libraries, comm ...
Quality & Education Officer

1 week ago

Triben Recruitment Bankstown, Australia

**About the facility**: · Brand new exquisite 80-bed residential aged care facility situated close to Punchbowl, Sydney NSW. This organisation has the passion and support from the local community to exist as a thriving Aged Care facility with the team focused on delivering high-q ...
Operations Engineering Coordinator

2 days ago

Toll Group Bankstown, Australia

Company Description · Toll Helicopters is Australia's premier provider of specialised mission-critical helicopter services to clients including NSW Ambulance and the Australian Army. With extensive experience in helicopter maintenance, operations and training, our staff are some ...
Manager - Family Dispute Resolution (Fdr)

1 week ago

CatholicCare Sydney Bankstown, Australia

**Location**: · Bankstown · Employment Type: · FP - Full-Time Ongoing · Department: · Family Resolution Centre (FRC) · **Salary**: · $ Super + Salary packaging · Closing Date: · 11/12/2023 · - **Lead and develop our skilled FDR team** · ***: · - **Full time opportunity, based in ...