Care Administrator - Kings Park, Australia - Help at Hand Support Services

Help at Hand Support Services
Help at Hand Support Services
Verified Company
Kings Park, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Location:
Kings Park NSW


Help at Hand Support Services 'HAHS' is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants throughout Melbourne.


The role:
We have an exciting opportunity available for an
Care Admin - Intake who is passionate about assist.


Responsibilities include, but are not limited to:

  • Answering incoming calls for referrals for the organisation
  • Conducting intake and onboarding of new clients
  • Preparing and finalizing rosters for staff for new clients
  • Assisting care team in sourcing staff to fill shifts /rosters
  • Liaising ongoing with staff and clients where required
  • Making outbound calls to referral partners
  • Liaise with the Care team and accounts team to ensure smooth client service.
  • Providing admin support to the HAHS Care team
  • Documentation of all interactions
  • Manage employee files
  • Other adhoc administration tasks as required

About YOU:


  • To be successful in this role you will possess the following skills:
  • Must have Police Check
  • Some level of experience in rostering and office admin
  • Good phone manner and confident on the phone
  • Ability to convert referrals into ongoing clients
  • Ability to priortise tasks, time management and work well under pressure
  • Excellent written and verbal communication skills
  • Great attention to detail and an excellent level of accuracy
  • Exceptional customer service skills coupled with patience and commitment
  • The ability to build and maintain rapport with stakeholders
  • High computer literacy with experience using information management systems
  • Unrestricted working rights in Australia
  • Conscientious work ethic and time management skills

The rewards:


If you are looking to join a growing business that aims to be a contender in the healthcare industry and contribute to delivering a high level of NDIS services in Australia, then HAHS is for you.

We are focused on our staff and it is foundation of what makes us a great company to be a part of.


Salary:
$50, $65,000.00 per year


Schedule:

  • 8 hour shift
  • Afternoon shift
  • Monday to Friday
  • Morning shift

Application Question(s):

  • Do you live in Australia and in the relevant state of the job? if not please do not apply.

Experience:


  • Intake: 1 year (preferred)

Licence/Certification:

  • Driver Licence (preferred)

Work Location:
In person
More jobs from Help at Hand Support Services
See all jobs of Help at Hand Support Services